Benefits Service Center
(800) 842-6635Various services are provided to employees by the Benefits Service Center (BSC). A comprehensive benefits program covering dental, vision, medical, and life insurance benefits has been designed for employees by the center. Numerous support services are provided by the center to attract good workers, keep them motivated, and enhance workforce capacities. The following support services for employees are included:
Call Center Service
A dedicated call center is operated by the Benefits Service Center (BSC) to address employee questions regarding the benefit package. A dedicated team is employed to answer questions or resolve issues regarding benefits and service packages.
Claims Advocate
Employees are assisted by the benefit service center in filing claims easily and availing benefits. Assistance regarding claims can be availed at the Benefits support portal. Technical assistance is also offered through claims specialists.
Benefits Web Portal
The 24x7 employee web portal provides access to a secure and personalized platform offering the following amenities:
- Employee, Spouse, and Dependent demographic data.
- Current benefit elections.
- Plan details for each coverage elected.
- Life Event Management module.
- Resources/Links and FAQs.
- Online inquiry, etc.
Employer Services by Benefits Service Center
A wide array of services is offered to employers by the Benefits Service Center across different categories. Below are the services that can be availed by employers from the Benefits Service Center:Day-to-Day HR Service
All day-to-day human resource operations are managed by the Benefits Service Center. Employers are assisted in resolving employee benefit queries, addressing claims, and effectively rendering benefits.Monthly Administration Functions
Various monthly functions such as payroll management and consolidated billing are administered by the Benefit Center. Assistance is provided in preparing billing reports.Enrollment Service
Enrollment services, including an online enrollment system, paper enrollment support, and benefit statement provision, are provided by the center.
Log-in Support for Employee Benefits
Access to various services and amenities is facilitated by the online support system. Registered employees and service providers can navigate to the benefits service portal at the provided link and click on "Click Here to Login" to access the services listed below:
- Online Account Information
- Sign Up for First Time Users
- Management of Flexible Spending Accounts
- Administration of Health Reimbursement Accounts
- Search for a Doctor or Facility
- Locate a Pharmacy or Formulary
- Member Privacy Notice
Service Locations and Contact for Benefits Service Center
Benefits Service Center
Benefit Service Center, Inc. 9500 Topanga Canyon Blvd. Chatsworth, CA 91311 (800) 842-6635 8:30 a.m. to 5:00 p.m. (PST), Monday Through Friday.Benefits Service Center Dallas TX
Dallas, TX (North). 500 Turtle Cove Blvd., Suite 200. Rockwall, TX 75087 (972) 772-0900 Benefits Service Center Santa Barbara County
Lompoc, 1100 W. Laurel Ave (805) 737-7080 Benefits Service Center Santa Maria
2125 South Centerpointe Pkwy, Santa Maria, CA 93455 (805) 346-7135
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