877-290-6947 or dial
1.877.472.6648.The COX Communications and Automotive Employee Service Center handles all matters and issues pertaining to the HR department and employee benefits. Varied benefits and wellness programs have been devised for both current and retired employees. The center aids employees in applying for and claiming service benefits.
Retirement Support Services
800-523-1188Leave of Absence/FMLA
417-269-6954.Services Offered by COX Employee Service Center
The service center administers the following benefits and programs:
Parental Benefits:
Benefits include paid parental leaves, milk stork, adoption assistance, autism and developmental delay coverage, fertility and child care services.
Health and Wellness Benefits
A comprehensive range of healthcare benefits is provided to employees and their spouses/domestic partners. This includes emergency financial assistance, pharmacy benefits, telehealth services for video and telephonic doctor visits, and support for physical therapy services at home. The wellness plan covers chronic conditions such as diabetes, heart ailments, high blood pressure, psychological healthcare and counseling, and weight management services.
Medical Plans
Competitive and comprehensive medical, dental, vision, life insurance, and disability coverage plans are accessible through the COX Employee Service Center. These benefits extend to current employees, dependents, and retirees.
Retirement & Pension Benefits
Retirees receive access to 401(k) plans, tax-free Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for medical expenses. Pension plans, healthcare, and dependent benefits are also provided under the retirement programs.
Pet / Home / Identity Protection Services
Insurance coverage is available for homes, automobiles, pets, and theft protection for identity under this program.
Employee Discounts
Exclusive offers and discounts on purchases, travel, and services such as laptops, entertainment, cable, and internet are available to COX staff members through this program.
COX Employee Benefits Service Center
877-290-6947 or dial
1.877.472.6648.Account/Login Inquiries
Technical support for accounts, login, and sign-up issues can be obtained by dialing
678-645-4357 toll-free number:
1-877-426-9662.
Mercer Added Benefits
Questions regarding COX Mercer added benefits such as home, auto, pet, and theft protection plans can be addressed by speaking to a service specialist at
1-855-601-1782 or emailing
customer.service@mercer.com.
Email/Fax Support
Concerned requests and complaints regarding jobs and benefits can be sent to
CEIHRServices@coxinc.com or via fax at
877-873-9140.6205-B Peachtree Dunwoody Road NE, Atlanta, Georgia, 30328, United States of America.Retirement Benefits
For retirement 401k plans and benefits, speak to a specialist at Vanguard by calling
800-523-1188.