COX Employee Service Center

877-290-6947 or dial 1.877.472.6648.
The COX Communications and Automotive Employee Service Center handles all matters and issues pertaining to the HR department and employee benefits. Varied benefits and wellness programs have been devised for both current and retired employees. The center aids employees in applying for and claiming service benefits.

Retirement Support Services


Leave of Absence/FMLA


Services Offered by COX Employee Service Center

The service center administers the following benefits and programs:

Parental Benefits:

Benefits include paid parental leaves, milk stork, adoption assistance, autism and developmental delay coverage, fertility and child care services.

Health and Wellness Benefits

A comprehensive range of healthcare benefits is provided to employees and their spouses/domestic partners. This includes emergency financial assistance, pharmacy benefits, telehealth services for video and telephonic doctor visits, and support for physical therapy services at home. The wellness plan covers chronic conditions such as diabetes, heart ailments, high blood pressure, psychological healthcare and counseling, and weight management services.

Medical Plans

Competitive and comprehensive medical, dental, vision, life insurance, and disability coverage plans are accessible through the COX Employee Service Center. These benefits extend to current employees, dependents, and retirees.

Retirement & Pension Benefits

Retirees receive access to 401(k) plans, tax-free Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for medical expenses. Pension plans, healthcare, and dependent benefits are also provided under the retirement programs.

Pet / Home / Identity Protection Services

Insurance coverage is available for homes, automobiles, pets, and theft protection for identity under this program.

Employee Discounts

Exclusive offers and discounts on purchases, travel, and services such as laptops, entertainment, cable, and internet are available to COX staff members through this program.

COX Employee Benefits Service Center

877-290-6947 or dial 1.877.472.6648.

Account/Login Inquiries

Technical support for accounts, login, and sign-up issues can be obtained by dialing 678-645-4357
toll-free number: 1-877-426-9662.

Mercer Added Benefits

Questions regarding COX Mercer added benefits such as home, auto, pet, and theft protection plans can be addressed by speaking to a service specialist at 1-855-601-1782 or emailing

Email/Fax Support

Concerned requests and complaints regarding jobs and benefits can be sent to or via fax at 877-873-9140.
6205-B Peachtree Dunwoody Road NE, Atlanta, Georgia, 30328, United States of America.

Retirement Benefits

For retirement 401k plans and benefits, speak to a specialist at Vanguard by calling 800-523-1188.

COX Employee Service Centers/Office Locations near You

COX Automotive Employee Service Center

Cox Automotive Inc., 3003 Summit Blvd., Suite 200 Atlanta, GA 30319

Employment Verification


Login Support & Hours

(Monday to Friday: 7:00 a.m. to 8:00 p.m. CT)

Fax Support


Cox Employee Courtesy Services Phone Number

Service Office: 12421 Meredith Drive, Urbandale, IA 50398
Monday to Friday: 9:00 a.m. to 6:00 p.m. ET

COX Employee Health Services & Programs Phone Numbers

Employee ServicesService Number
Member Services (417) 269-2900 / (800) 205-7665
CoxHealth's Employees 417-269-6131 / 417-269-6103
Aetna (Medical, Dental & Supplemental Health Benefits) 888-553-3449
CVS Caremark (Prescription Drugs) 844-254-6829 / 800-237-2767
Connectyourcare (FSAs & HSA) 844-881-4589
VSP (Vision) 800-877-7195
Resources for Living 888-265-1782
Metlife (Long-term Disability & Life Insurance) (844-638-4269)
Quest Diagnostics (Know Your Numbers) 855-623-9355

Contact by Scan

Contact COX Employee Service Center by Scanning this QR Code

Your Input Matters

Satisfactory Service
Issue Resolved
Overall Satisfaction


Add a Query

Major Countries