California Downey 9521 Dalen St Service Center: Kaiser Permanente Pharmacy



Kaiser Permanente Pharmacy


Support Center: Patients or members can reach out to the pharmacy for drugs, special care programs, primary services, and medicare services. To attain assistance regarding medical services and programs, follow the Support page.
Customer Service Number: Dial (866) 206-2982 / 562-657-9000 for general inquires and questions.
Medical Advice 24/7: For medical advice, contact at 1-833-574-2273.
Office Location: The pharmacy is located at 9521 Dalen St, Downey, CA 90242
Information/Refill By Phone: For prescriptions and refills, contact at 1-800-776-1318 (toll free).
Mail Order Pharmacy: Contact at 1-866-206-2983 (toll free) for your orders and returns.
Health Science Library: Dial 562-657-3057 for the health services.
Service Hours: Monday – Friday: 7:00 am to 7:00 pm
Benefits And Health Plan Coverage Information, Forms And Brochures: For membership coverage, plans and forms, contact at 1-800-757-7585 (Chinese dialects) / 1-800-464-4000 (English) / 1-800-788-0616 (Spanish).
Near Me Locations: Find or locate your Nearby Pharmacy, follow the mentioned path.

Emergency, Urgent & After-hours Care


Emergency Care:
Downey Medical Center, 9333 Imperial Highway, Downey, CA 90242
562-657-9000
Advice/appointments/cancellations/messages: 1-833-574-2273
Appointments: 1-800-800-7990 (TTY)

Urgent Care:
Downey Medical Center, Orchard Medical Offices, 9449 Imperial Hwy, Downey, CA 90242
800-823-4040
Adult Urgent Care: 9:00 am to 9:00 pm, 7 days a week, including weekends and holidays

After-hours Care:
9449 Imperial Hwy, Downey, CA 90242
800-823-4040

Departments And Specialties


Addiction Department:
9449 Imperial Hwy, Downey, CA 90242
Office hours: Monday through Thursday, 8:15 a.m. to 7 p.m., Friday, 8:15 a.m. to 5 p.m. & Saturday, 8:15 a.m. to noon
Appointments/information: 562-657-2011
Behavioral Health Care Member Help Line: 1-800-900-3277 (toll free)

Advice Nurse:
Advice: 1-833-574-2273 (toll free)
After-hours advice: 1-833-574-2273 (toll free)

Allergy Center:
9449 Imperial Hwy, Downey, CA 90242
Hours: Monday through Friday, 8:30 a.m. to 5 p.m.
Appointments/Cancellations/Messages: 562-657-2626 (Monday through Friday, 7:30 a.m. to 4:45 p.m.)

Audiology/Head & Neck Surgery:
9449 Imperial Hwy, Downey, CA 90242
Hours: Monday through Friday, 8:30 a.m. to 5 p.m.
Appointments: 562-657-4500

Cardiology:
9449 Imperial Hwy, Building C, Suite 329, Downey, CA 90242
562-657-4683
Monday through Friday, 8:30 a.m. to 5 p.m.

Dermatology:
9449 Imperial Hwy, Downey, CA 90242
562-657-1331
Monday through Friday, 8:30 a.m. to 5 p.m.

Genetics Center:
9449 Imperial Hwy, Building D, Ste. 432, Downey, CA 90242
Monday through Friday, 8 a.m. to 4:30 p.m.
Appointments/Cancellations/Information/Messages: 562-657-4842

Wound Care Center:
9449 Imperial Hwy, Downey, CA 90242
Monday through Friday, 8:30 a.m. to 5 p.m.
Appointments/Cancellations/Messages: 562-657-2751

Radiology/Diagnostic Imaging Center:
9449 Imperial Hwy, Downey, CA 90242
Monday through Saturday, 8:30 a.m. to 9 p.m.
Appointments/Cancellations/Messages: 1-833-574-2273
Information/messages: 562-657-2371

Vision Essentials By Kaiser Permanente:
9449 Imperial Hwy, Building B, Suite 112, Downey, CA 90242
Monday, Tuesday, Thursday, and Friday, 7 a.m. to 5 p.m., Wednesday, 7 a.m. to 6:30 p.m.
Appointments/Cancellations/Messages: 562-657-3184

Health Care Services

  • Primary & Specialty care services
  • Maternity & Women’s Health services
  • Prevention & wellness
  • Addiction Medicine & Advice Nurse
  • Audiology, Cardiac Electrophysiology & Diabetes Clinic
  • Emergency Medicine & Gastroenterology
  • Infertility and Urogynecology
  • Neurological Services & Wound Care

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