The application process for E-ZPass is initiated by transponders with the aim of rendering bridge travel more convenient. Utilization of E-ZPass for toll payments is made possible by them. The service support center can be contacted by drivers or transponders for general assistance at
1-888-288-6865. Direct visits for additional information or guidance on passes can be made to the E-ZPass Customer Service Center, located at 420 North 6th Street, Camden, NJ 08102.
Operational Hours
Monday to Friday: 8:00 a.m. to 6:00 p.m. Saturday & Sunday: Closed
Booking/ Scheduling Appointments
Contact can be established with the service office for toll schedules through a single call at the toll-free number
(1-888-288-6865).
Self-service Options During Covid 19
Customers are urged to employ the self-servicing feature of the E-ZPass Service Center by utilizing the Voice Response system at
(1-888-288-6865).
Reporting Violation Inquiries
Transponders can report toll violations by dialing
1-973-368-1425. Concerns and issues related to toll passes and services can be faxed to 1-973-368-1505.
Account Inquiries (PIN)
To inquire about accounts, a call must be made to
(1-888-288-6865). Support for PIN changes and login issues can be requested during the call.
Nearby Locations:To discover
Nearby Toll Service Centers, refer to the provided locator link.
E-ZPass Service Centers Near You
DRBA E-ZPass Service Center
Police/Fire/EMS Emergency:
9-1-1 Customer Service:
(856) 968-2000 Delaware River Port Authority, One Port Center, 2 Riverside Drive, Camden, NJ 08101
Monday, Tuesday, Wednesday, Friday: 11:00 a.m. to 3:00 p.m. & Thursday: 2:00 p.m. - 6:00 p.m.
Newark
375 McCarter Highway (Route 21), Newark, NJ 07114
1-888-288-6865 Monday to Friday: 7:00 a.m. to 6:00 p.m.
E-ZPass Live Support Center
Customers can be connected to the live support center by dialing
1-888-288-6865 and subsequently pressing 8 to remain on the line. The automated E-ZPass system will facilitate the connection to a live agent, and the following menu options are provided for assistance.
E-ZPass Voice Main Menu:
- Press 1: To access account information, payments, and credit card updates.
- Press 2: To report lost or stolen tags.
- Press 3: For the opening of a new E-ZPass account or On-the-Go tag registration.
- Press 4: To connect with an E-ZPass toll agent and service facility center.
- Press 5: For the closing or deletion of E-ZPass accounts.
- Press 6: To inquire about senior citizen discount plans.
- Press 7: To report violation notices received.
- Press 8: To receive live assistance from an E-ZPass representative.
- Press (*): To repeat the above Voice Menu of E-ZPass.