Cannon Safe Customer Service Center

The Cannon Safe Customer Service Number is +1 (847) 665-1635, and the address is "2895 W. Capovilla Avenue Suite 140, Las Vegas, Nevada 89119".
Below are some means by which assistance may be obtained:
  • Queries and comments can be submitted via email at
  • The service center operates from Monday through Friday, between 6:00 a.m. and 4:00 p.m. PST, and remains closed on major holidays.
  • Customer Service Center Location

    The location is at "2895 W. Capovilla Avenue Suite 140, Las Vegas, Nevada 89119."
  • Register Your Safe

    Safes can be registered at the provided link to avail of warranty and other benefits. Follow the given path and input the product model number, serial number, and personal information.
  • What Battery Should Be Used

    It is recommended that Cannon Safes use alkaline Duracell or Energizer batteries with an expiration date of five years.
  • Where to Buy Cannon Safe

    Cannon Safes are available through authorized retailers and should only be purchased from certified service providers/retailers.

Other Cannon Safe Customer Service Number

Change Battery of Cannon Safe - Customer Service Assistance

  1. First find the battery tray located at the bottom of keypad
  2. Open the door and pull out battery plug-in
  3. Connect the battery and then slide the battery into the tray
  4. Close latch and test combination then shut the safe door off
  5. Use only Alkaline Duracell or Energizer battery

Change Code of Canon Safe - Customer Service?

  1. First enter existing "six (6) digit code" and turn handle clockwise and pull door open
  2. With door open Press and hold "0" until you hear a double beep
  3. Enter existing six (6) digit code
  4. Then choose and enter a new six (6) digit code
  5. Re-Enter new six (6) digit code
  6. Keep door open and test the new combination
  7. If you hear double beep then the code is change successfuly and in case you hear a long beep, then the old code is still valid
  8. For any technical assistance call the customer service center at +1 (847) 665-1635

Cannon Safe Warranty - Customer Service Support

Lifetime coverage is extended to residential safes, while commercial and industrial safes benefit from a one-year protection coverage under the Cannon Safe warranty. This warranty is applicable solely to defects in workmanship and materials. Additionally, benefits encompass coverage for damage resulting from attempted break-ins, actual break-ins, natural floods, and fires.

Exclusions from Coverage

The warranty coverage does not extend to parts or safes that have been misused, neglected, modified, or tampered with. Safes placed in unusual or extreme environments are also not eligible for warranty protection.

Documentation Required for Warranty Claims

To initiate a warranty claim, consumers must provide the following documents:
1. Proof of purchase
2. Police or fire department report
3. Photographs or video evidence of the damaged safe
4. A written testimonial

Cannon Safe Replacement Parts Customer Support

Cannon Safes are backed by a lifetime replacement guarantee, encompassing warranties on both parts and labor. To procure replacement parts such as shelves, shelf covers, counter dividers, and side shelves, a simple phone call to (847) 665-1635 will initiate the process. Alternatively, replacement part orders can be conveniently placed online by filling out the form provided at the specified online portal. The service center efficiently handles orders after payment is completed. For additional information and support, the customer service department can be reached at (847) 665-1635 .

What is Canon Safe Lockout Mode?

Canon Safe is equipped with a built-in lockout mode feature, which becomes activated when a user inputs an incorrect code. If an inaccurate security code is entered three times consecutively, the Canon Safe initiates a lockout period of 15 seconds. This lockout duration escalates to 15 minutes if two more incorrect code entries occur subsequently.

Backup Key Usage

Should a user forget the security code, the backup key provides an alternative method to access the safe. To utilize the backup key, follow the steps outlined below.
  1. Remove the lock face by pressing the tab
  2. Insert the key in the key hole and turn clockwise 1/4 turn
  3. Rotate the handle and open the door
  4. Keep the door open and enter a new security code
  5. Before entering a new code, remove the key and put the lock face in place
  6. Enter a new code and follow instructions to complete the process

Get the Canon Safe Manual and Accessories

Canon Safe is fortified with comprehensive support and assistance. The user manual serves as a valuable resource, offering information on functionality, specifications, and user guidance. For access to user manuals tailored to specific safe lock types, navigate through the provided path: user manuals. These manuals also contain pertinent details on lock safety, code change procedures, safe assembly instructions, and guidance on parts replacement.

Canon Safe Accessories

A diverse array of safe accessories, including safe covers, dehumidifiers, and safe cloaks, is provided by the service provider. For assistance and inquiries, please contact at +1 (847) 665-1635 to access the necessary support and guidance.

Cannon Safe Keypad Replacement

Manufacturers of Canon offer keypad replacements for cases where users have lost their keys. To initiate a keypad replacement request, please follow the provided path to submit a request for parts replacement. Alternatively, for direct assistance, you can call at (847) 665-1635 during Monday to Friday from 6:00 a.m. to 4:00 p.m. PST (excluding major holidays).

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