Carilion HR Service Center

Carilion HR (Human Resources) Service Center is a service department for existing employees and retirees. The service department manages all issues and concerns of the employees. Carilion HR (Human Resources) Service Center is also involved in management services and recruitment process.
  • Call at 800-599-2537 or email at hrservicecenter@carilionclinic.org to get in touch with the employee benefits service center and HR department.
  • General Services: Contact at 800-422-8482 to avail information regarding the Carilion Clinic and services.
  • Carilion HR Service Center is open for the support of employees during Monday through Friday: 8:00 a.m. to 4:30 p.m.
  • For walk in support, visit the clinic at "1 Riverside Circle, Roanoke, VA 24016-4962".
  • Employee Assistance Program (EAP): Dial 800-992-1931 or call at 540-981-8950 . Dial 540-981-7000 counseling and training services support.
  • HR Training & Development Support: Contact at 866-983-4143 for cancellation of classes.

Carilion HR Phone Number

1212 3rd St SW, Roanoke, VA 24016, United States
+1 800-599-2537

Services offered by Carilion Clinic HR (Human Resources) Service Center

The services and benefits operated by the Carilion HR (Human Resources) Service Center include:
  • Healthcare Service Benefits: The Carilion Clinic HR service department offers medical plans and benefits to active employee and retirees. All medical benefits are administered by Aetna. The benefit covers all prescribed drugs, eye care and others.
  • Dental and Vision Benefits: Full time and part time employees can avail dental treatment coverage by the Delta Dental of Virginia. Vision care benefits are offered by Aetna.
  • Retirement Savings Plan: All staff members can apply for the Retirement savings plan and can be used for savings for retirement. The service department offers 403 (b) and 401 (k) plans.
  • Pension Plan: The service department offers best pension plans for the eligible employees which is based on the income, age and employment duration. Whole amount of pension plan is contributed by the Carilion HR (Human Resources) and employees do not need to pay any penny.
  • Flexible Spending Accounts (FSAs): Flexible Spending Accounts (FSAs) are meant for the employee of the clinic and is used for saving money. The savings are deducted from the paychecks before taxes are paid. These accounts help employees in making savings for the healthcare services for dependents or spouse and children.
  • Paid Time Off (PTO): HR department offers Paid Time Off (PTO) to the employees working full time and part-time in Carilion clinics. The staff members can make use of Paid Time Off (PTO) leaves during emergencies like illness, vacations or others.
  • Aetna Hospital Indemnity Plan: The service department pays cash benefits to the employees against the hospital admissions and regular stays. These benefits are meant for the substance abuses, rehabilitation and mental health.
  • Employee Family care Benefits: Carilion HR department also offers benefits of education, childcare plans, counseling services and discounts, life insurance, dismemberment and accidental death by the Standard.
  • Disability Benefits & Critical Illness Plan: The service center offers long term and short-term disability insurance plans. Moreover, employees are also offered with serious illness coverage benefits like cancer, heart strokes, and other critical conditions.
  • Employee Assistance Program (EAP): The employees are provided confidential counseling, training and consultation by the professional counselors regarding the personal stress, work, family and substance abuse or drugs. The service department keeps all details and information of the staff confidential.

Carilion Clinic HR Service Center

Carilion Franklin Memorial Hospital
180 Floyd Ave., Rocky Mount, VA, 24151
540-489-6466
Monday - Thursday: 7:00 a.m. to 5:00 p.m.
Friday: 7:00 a.m. to 11:00 a.m.

Carilion Giles Memorial Hospital
159 Hartley Way, Pearisburg, VA. 24134
540-922-4153
Monday - Thursday: 7:00 a.m. to 5:00 p.m.
Friday: 7:00 a.m. to 11:00 a.m.

Carilion Roanoke Community Hospital
1 01 Elm Ave. SE, Roanoke, VA. 24013
540-224-4411
Monday - Thursday: 7:00 a.m. to 5:00 p.m.
Friday: 7:00 a.m. to 11:00 a.m.

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