03 9094 2200The Carlton Service Centre Australia operates as an authorized agency of VicRoads, handling transportation services provided by the Australian government, such as driver licenses, vehicle registration, permits, plates, titles, and entitlement statements. Additionally, the service center offers the following services:
Online & Counter Services
Customers can seek assistance with all online and counter services and products at the service center, including driver license applications, transfer services, fine payments, penalties, learner permits, titles, plates, fee returns or refunds, change of address or upgrade services, road testing, renewal and inspection services, online accounts, and manual registration services.
Inspection Services
VicRoads Carlton Service Centre provides inspection services and emission testing facilities for all light vehicles and trailers. Note: Customers/drivers with heavy-duty vehicles are advised against visiting for inspection services as the service center does not offer them.
Service Bookings/Appointments
VicRoads Carlton Service Centre offers online and counter-based service appointments and booking facilities for license services, registration, inspection, and renewal services. Furthermore, drivers can avail themselves of facilities for canceling and rescheduling service appointments.
Interpretation/Translation Services
The Carlton Service Centre provides interpretation services in multiple languages. To obtain assistance with license and inspection services in different languages, call
13 11 71.
Connect With Carlton Customer Service Center
General inquiries and concerns about the Carlton customer service center can be sent via the provided path. For telephonic service support regarding licenses, safety rules, fines, permits, inspections, and emission services, dial
13 11 71459 Lygon St, Carlton Victoria 3053Monday to Friday, 8:30 a.m. to 4:30 p.m.; Saturday & Sunday: closed.Road Tests and Traffic Inquiries
13 11 70 or
133 778Transport Offenses & Demerit Points
1300 728 977 for information or reporting fines, penalties, and demerit points.
Account Issues
1300 650 266Monday to Friday: 8:30 a.m. to 5:00 p.m.Licensing and Registration Services
13 11 71 Monday to Friday: 8:30 a.m. to 5:30 p.m., Saturday: 8:30 a.m. to 12:30 p.m., and Sunday: closed.Number Plate Sales
1300 660 417Monday to Friday: 8:30 a.m. to 5:00 p.m.Drug-driving Offenses
1300 723 790Interpreter Services
(03) 9208 0783 Monday to Friday: 8:30 a.m. to 5:00 p.m.TTY/TDD Service Support
1300 555 727