Carmax Fremont California Service Center

Customers can submit messages, questions, and comments regarding the car lot, showroom facilities, store convenience, service, and repairs through the provided Contact Us form.

For general services, delivery queries, and store-related questions, they can call (800) 519-1511 from Monday to Friday between 9:00 a.m. to 8:00 p.m. EST for locations within 60 miles.

For Sales/Parts Orders/Service Requests

Customers can contact the service & repair facilities at (510) 270-9240. The auto service center is located at 44100 Christy St., Fremont, CA 94538.

Service & Repair Hours

Monday to Friday: 7:30 a.m. to 6:00 p.m.

Car Lot & Showroom Hours

Monday to Friday: 10:00 a.m. to 9:00 p.m., Saturday: 9:00 a.m. to 9:00 p.m., and Sunday: 11:00 a.m. to 7:00 p.m.

Appointments & Walk-ins

For direct appointments, customers can contact (510) 270-9240. To Schedule A Service online, they can follow the provided path. Test drives can also be scheduled by calling 24/7. Walk-ins are welcome, but customers are requested to wear face masks before entering the showroom.

Near Me Locations

To find nearby repair centers for vehicles, customers can use the Nearby Repair Centers locator link pa

CarMax Auctions Center in Fremont

44100 Christy St., Fremont, CA 94538
Fax: (866)-360-0398
Auction Service Manager, Jaime Becker: / 310-988-9924
For title information, Business Office Manager:
Store phone: 844-840-8584
Auction Info Line: (888) 804-6604 /
Auction Fax Number: (866) 360-0398
Registration & Login Questions: (888) 804-6604


Fax: 510-668-0106

CarMax Auto Finance

Monthly payment address:
CarMax Auto Finance, P.O. Box 6045, Carol Stream, IL, 60197-6045
(800) 925-3612
Fax: (770) 423-4376
Monday to Friday: 8:00 a.m. to 10:00 p.m., Saturday: 9:00 a.m. to 6:00 p.m. EST

Final payoffs sent by U.S. Mail to:
CarMax Auto Finance, Attn: Payoff Department, P.O. Box 440609, Kennesaw, GA 30160

Express mail or overnight delivery to:
CarMax Auto Finance, Attn: Payoff Department, 225 Chastain Meadows Court, Suite 210 Kennesaw, GA 30144
To request benefits of Servicemembers Civil Relief Act (SCRA): (800) 925-3612 ext 4077
Send requests via email:

Warranty & MaxCare Service Plans

For more information, contact at (800) 925-3612 .
  • 30-day money back guarantee
  • Drivetrain, Steering & Climate Control Coverage
  • Rental reimbursement
  • Emergency roadside assistance
  • 90-day or 4,000 mile limited warranty
  • Comprehensive coverage plans including Engine, Electronics, Suspension, Transmission Electrical & Cooling Systems

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