Citizen Service Center Columbus Georgia: 311 Service Office

Services Availed At Citizen Service Center Columbus Georgia

Services: Citizen Service Center in Columbus Georgia is one point that handles all city services and emergencies. The service center provides quick response to business holders, residents and visitors of Georgia regarding their issues and concerns based on waste management services and other city services. The service center actually operates its services as a call center through which they collect the service requests, concerns and queries of residents, visitors and business holders. The services offer service support during the following emergencies:

  • CivicReady: Provides notifications through a special program namely CivicReady. The program offers warning alerts and notification regarding community notifications, extreme heat, floods, hazardous materials, hurricanes, pandemic, landslides, wildfires, Tsunamis, tornadoes, winter stores, thunderstorms & lightning. CivicReady is registered with the Federal Emergency Management Agency’s (FEMA) and Integrated Public Alert Warning System (IPAWS), as IPAWS system operates the national emergency communication channels through which all specific alerts are telecast on radio, digital sources and televisions.
  • Collection Services: The service center helps in collection of yard waste, refused & recycling containers across Georgia.
  • Trimming Services: Citizen Service Center provides trimming services for high grass and weeds grown around a property.
  • Repair Outages: Citizen Service Center offers repairing servicing for the street lines fallen down and refused containers.
  • Bill Payment: Citizen Service Center offers Online support for bill payments of parking tickets, permits, power, trash and water.
  • Online Services: Residents can schedule street sweeping online.

311 Citizen Service Office In Columbus Georgia?

Customer Service Number: Citizen Service Center is also known by 311 service center that handles all city services. For questions and queries, dial (706) 653-4000.

TTY/TDD Support: For citizens with disability can ask for service support via a call at (706) 225-3138.

Report Frauds, Waste & Abuse: Citizens are requested to call at (706) 225-4610 in order to report frauds and abuses and keep society safe and healthy.

For Services: For service requests and question, contact Teasha Johnson, Assistant to the City Manager/311 Citizens Service Manager by making a call at (706) 225-3115 or email at

Emergencies: For city service emergencies including utility, waste, and crimes by calling at 3-1-1 / 9-1-1.

Email Support: To put forth your concerned requests and complaints based on Citizen services, email at or

Service Hours: Monday through Friday between 7:00 AM and 5:00 PM

Service Location Address: The service center is located at Citizen Services Center, 311 Citizen Way, Columbus, Georgia 31906

Water Emergencies: to ask for new, stop or transfer services of water lines, dial (614)645-7788.

Electric Emergencies: to report power outages or shut offs, talk to a representative at (614)645-7627.

Sewer Emergencies: for sewer and waste management services, contact the concerned department at (614)645-7102.