Phoenix City Hall200 W Washington Street, Phoenix, AZ 85003.
602-262-6011 This location is operational from
Monday to Friday, 8:00 a.m. to 5:00 p.m. It is closed on Saturdays and Sundays.
Various matters are attended to at this Office, encompassing Public safety, Transportation, Culture, Employment, Sustainability, Visitor and Resident services, including Water, Sewer, Library, Information Security, etc.
Driving Directions: Effortlessly reach this location by following the
Directions provided on maps.
City Services Bill Payment
Auto Pay Service
This service facilitates the automatic settlement of bills. To enroll in this feature, visit the
FAQ page to obtain the necessary information.
Bank Branch Service
Bills can be remitted at any Phoenix branch. Utilize the
Locator Service to locate the nearest branch.
Service Disconnection Support
If the services provided have been discontinued due to non-payment or other issues, contact the representative at
602.262.6251 to resolve the issue.
Support Hours: Monday to Friday, between 8:00 a.m. and 5:00 p.m.
Debit/Credit Card Support
- No registration is required; only a 10-digit account number and service address are needed.
- American Express, VISA, MasterCard, and Discover are accepted for payments.
Payment Support
Bills can be paid online through the
Payment Portal provided by the organization.
Electronic Check
Pay bills through this service on the aforementioned Portal, requiring the
bank routing number and
checking or savings account number. Follow the prompts and submit payment.
Mail Service Support
- Check or Money orders are acceptable for bill payments.
- Checks must be payable to the City of Phoenix, with a 10-digit account number and the bottom portion of the bill.
City of Phoenix, PO BOX 29100, Phoenix AZ 85038-9100.
IVR Support
This automated service is available at
602-262-6251 . Prepaid credit cards are not accepted; use debit cards with a Visa logo for payments.