City Of Phoenix Water Customer Arizona Service Center: Outage & Sewer Bill Payment Locations

How To Contact City Of Phoenix Water Customer Service Center

Contact Us: Customers can contact the service center for water and sewer services.
Customer Service Number: For the general support regarding the water services, call at 602-262-6251 in between Monday - Friday, 8 a.m. to 5 p.m.
Sewage Overflowing From Manholes: 602-262-6691, between 6 a.m. to 2:30 p.m., Monday through Friday, and after 2:30 p.m., and on weekends or holidays, call 602-261-8000.
Office Location: Customers can visit the service department at PO BOX 29100, Phoenix AZ 85038-9100
TTY: Impaired customers can reach out to the service department at 602-534-5500 / 602-534-1113 / 711.
For Water Related Emergencies 24/7 (Outages): For emergencies or water outages, customers can contact at (602) 261-8000.
Sewers (Sanitary), Improvement Districts: For sewer services, call at 602-262-6284.
Sewer Tap Sales And Information: For sales information of sewer department, dial 602-262-6551 .
Water Advisor: Contact our authorized advisory for new connection registration at 602-261-8532 .
Water Safety Hotline: For water safety and conservation tasks, call at 602-495-5555 / 602-261-8367
Water Meter Sales Information: Customers can reach out to the meter dealers via 602-262-6551 .
Water And Wastewater Rates: For the waste water cleaning services rates, dial 602-256-3478 .
Proposed Water & Sewer Rates: Forward your service requests at
Book/ Schedule Appointments: Schedule appointments by calling at 602-495-5601 .
Near Me Locations: To locate your Nearby Supply Centers of water and sewer, follow the locator link page.

Water & Sewer Bill Payment Locations

Pay Online Bills: Customers can Pay Bills of water and sewer services via online portal of their official page.
Online Billing Queries: Customers forward their written queries and concerns via Contact Us page.
Hours: Monday-Friday: 8 a.m. to 5 p.m.
Water, bills, new accounts, turn-offs, leaks: 602-262-6251
Washington St Office: 305 W Washington St, Phoenix, AZ 85003
Baseline Rd Office: 610 E. Baseline Rd. - Suite C-5, Phoenix, AZ 85003
Thomas Rd Office: 6544 W Thomas Rd, Phoenix, AZ 85033