City Of Phoenix Water Service Center Arizona: Sewer bill payment Locations near me

How To Contact City Of Phoenix Water & Sewer Service Center?

Customer Service: You can ask about the water and sewer services and rates by calling at 602-262-6251 during the given hours Monday - Friday, 8 a.m. to 5 p.m.

Overflowing Manhole Sewage: To report overflow sewage in or outside your homes/localities, contact at 602-262-6691 in between Monday through Friday from 6 a.m. to 2:30 p.m. and after 2:30 p.m. and on weekends or holidays, you can ask help via at 602-261-8000.

TTY/TDD: Customers with disability can get in touch with the customer service department by calling at the mentioned helplines including 602-534-5500 or dial 602-534-1113 or call at 711 .

Water Outage Emergency Services: To report water outages or other emergencies via a call at(602) 261-8000 .

For Sewers (Sanitary) Services: To schedule pick ups of sewage or garbage from your homes or offices, dial 602-262-6284.

Water Advisor Support: If you are looking for a new connection for your residential use or business sector, talk to our consultant or service advisory via a call at 602-261-8532. You can register your new pipeline connection by dialing the given number.

Water and Wastewater Rates: To know about the latest rates of cleaning services of waste water and tap water, contact at 602-256-3478.

Schedule Appointments: Registered/new consumers can ask for appointments by making a call at 602-495-5601.

Service Center Location: Visit at 200 W. Washington Street, Phoenix, AZ 85003 or mail at PO BOX 29100, Phoenix AZ 85038-9100.

Contact Us: You can put forth your concerned written inquiries, feedback or comments regarding the water, sewer and trash services through the contact us form.

Rates of Proposed Water & Sewer: You can ask for the water and sewer estimates through an email by sending at

Water, Bills, New Accounts, Turn-offs & Leak Services: Customers can report household water leakages, account issues, bill queries and turn off inquiries through a call at 602-262-6251 .

Sales and Information Of Sewer Tap: To get in touch with the sewer department for pickups and other kind of help, call at 602-262-6551 .

Water Safety Hotline: You can report water safety and conservation violations by contacting at 602-495-5555 or dial 602-261-8367.

Water Meter Sales Information: If you need a new water meter or replace your damaged meters by contacting registered meter dealers via at 602-262-6551.

The List of City Of Phoenix Water & Sewer Bill Payment Locations/Service Centers Near Me

Customers can send their bill payments of water and sewer services offered by City Of Phoenix at the below mentioned locations in between Monday-Friday: 8 a.m. to 5 p.m.
Washington St Office: 305 W Washington St, Phoenix, AZ 85003
Baseline Rd Office: 610 E. Baseline Rd. - Suite C-5, Phoenix, AZ 85003
Thomas Rd Office: 6544 W Thomas Rd, Phoenix, AZ 85033

Other Options of Bill Payment:

  • Pay Online Bills: to view bills or pay your water and sewer bills online, you need to get access or login into your registered account through their official page, "".
  • Debit / Credit Card Payments: Customers do not require any registration for the Debit / Credit Card Payments. They have to provide their 10 digit account number, address and other personal information as per prompts. American Express, VISA, MasterCard and Discover are acceptable for bill payments.
  • Via Mail: Customers can send their payment in the form of check, money order or cashier's check at the mentioned address: City of Phoenix, PO BOX 29100, Phoenix AZ 85038-9100.
  • Overnight Mails: for overnight payment mails, use the below address: JPMorgan Chase (AZ1-2170), 1820 E SKY HARBOR CIR SOUTH, PHOENIX, AZ 85034, ATTN: CITY OF PHOENIX LOCKBOX #29100
  • In Person Payments: For in person bill payments of water and sewer, visit the above listed office locations. Customers are requested to use only cash, check or money order for bill payments.
  • By Phone (24- Hour Automated IVR System): Customers can use their cell phones for bill payments. They need to provide their account number (10 digits) through the City's automated IVR system at 602-262-6251 . IVR accepts American Express, Visa, MasterCard and debit cards for bill payments. No prepaid credit/debit cards are acceptable.
  • Emergency Services By City Of Phoenix Customer Service Department

    Services: City Of Phoenix (PHX) Customer Services Department offers all possible support to the citizens regarding the water, power, sewer and trash services across the cities and towns of Arizona. Customers can contact at the below mentioned numbers in case they need help. Customers are requested to call on these assistance numbers only during emergencies.

  • Water/Sewer Leakages & Turn-Offs (Start, Stop or Transfer Residential Water Services): Consumers can report the water and sewer leakages, emergency water turn-offs and other emergencies including broken water pipelines, fire hydrant or sewer backups directly making a call to Water Services Department at 602-261-8000 . For Temporary Water Turn-Offs, customers can dial 602-262-6251 in between Monday through Friday, from 8 a.m. to 5 p.m., excluding city holidays.
  • Establishment Of A Sewer Connection (physical Tap): to establish a new sewer connection for your home or office to the City of PHX Wastewater Collection System, you need to contact the Planning and Development Department through a call at 602-262-7811.
  • Establishment of A Water Connection (physical Tap): to establish a new connection of water service from the City of Phoenix water system for your home or business, dial 602-262-7811.
  • Cable, Phone and Internet Service: to avail assistance regarding the Cable, Phone and Internet services offered through Century Link Communications, by calling at 877-348-9007 or through Cox Communications, ask for service support via a call at 602-277-1000.
  • Gas Service Lines: for gas leakages or outages, contact Southwest Gas service provider at (602) 271-4277.
  • Power Outages: You can report power outages in your locality by contacting Arizona Public Service (APS) at 602-371-7171 or Salt River Project (SRP) at 602-236-8811.