All service support resources, including service complaints, requests, and inquiries, can be accessed through the provided
Contact Us page. For assistance with internet and cable outages, contact
(800) 266-2278 or dial
(866) 942-8089 .
Internet & Cable Outages
Report internet and cable outages by making a direct call to
1 (855) 319-2053 .
Xfinity Store (Office Location)
308 N 5th St, West Memphis, AR 72301.Cable & Channel Lineup (TV Guide)
Obtain assistance regarding TV streaming lists or manage the channel lineup by calling
(800) 266-2278 .
Book / Schedule Appointments
To
schedule appointments, follow the mentioned path or dial
(833) 324-0906 .
Monday to Tuesday 9:00 a.m. to 5:00 p.m., Wednesday 12:00 p.m. to 5:00 p.m., Thursday to Friday 9:00 a.m. to 5:00 p.m., and Saturday & Sunday Closed.Near Me Locations
Track
nearby service centers through the mentioned locator path.
Prepaid Warranty
To inquire about a prepaid limited warranty, talk to a representative at
855-757-7372 Bill Payment Collection Centers Near You
Customers can visit the below-mentioned collection centers for bill payments against internet and cable services offered by Comcast. For information on opening hours, contact the registered phone numbers.
FLASH MARKET #27
101 E Broadway St, West Memphis, AR, 72301-3161 870-735-3499REGIONS #2432
231 E Broadway St, West Memphis, AR, 72301-3171 870-551-2400WALGREENS #2774
346 W Broadway St, West Memphis, AR, 72301-3906 870-733-0138FLASH MARKET #30
300 S Avalon St, West Memphis, AR, 72301-4148 870-735-4004FLASH MARKET #14
600 W Broadway St, West Memphis, AR, 72301-2907 870-735-2962JIMS MARKET
804 S 8th St, West Memphis, AR, 72301-5504 870-732-3358DODGE'S STORE #7101
1414 E Broadway St, West Memphis, AR, 72301-3458 870-733-9632FLASH MARKET #13
1230 N Missouri St, West Memphis, AR, 72301-2615 870-733-0548 FLASH MARKET #35
1621 N Missouri St, West Memphis, AR, 72301-1740 870-400-0188 GENE STIMSONS BIG STAR 14
2050 E Broadway St, West Memphis, AR, 72301-3451 870-735-0478FLASH MARKET #26
700 W Service Rd, West Memphis, AR, 72301 870-732-9730 Xfinity Text Alerts
Set Up Text Alerts
Customers need to register phone numbers with Comcast Account. Once registered, use text commands of Comcast anywhere and anytime. Add 266278 to contacts to use all commands of Comcast text alerts. Rates may apply to messages and data.
Manage Text Alerts
Customers can manage text alerts by sending a simple message (type Stop and send to 266278). Customers can also update or manage text and email alerts through the Account setting page. The commands include:
- Balance Checking: Type BAL & send to 266278
- Service Outage Checking: Type OUT & send to 266278
- Find Your Nearby Xfinity Store: Type LOC & send to 266278
- Cancel Your Service Appointment: Type NOAPPT & send to 266278
- See All Features/ Updates: Type COMMAND & send to 266278
- Additional Services: Type HELP & send to 266278
- Unsubscribe Your Xfinity Text Alerts: Type STOP & send to 266278