If you are experiencing a lack of supply in your area, need to report a downed wire, or detect a gas leak, please contact
800-477-5050 for prompt reporting. Additionally, Consumers Energy provides an online
Outage Service support system for your convenience.
Office Address
Consumers Energy Jackson Power is situated at 2219 Chapin St, Jackson, MI 49203, United States.
Contact Us
For more information or to get in touch with Consumers Energy, you can visit the official
Contact page or use the provided information here. Call
+18004775050 to speak with a representative who will assist you according to your needs.
Residential Support
For residential support, contact
800-477-5050, or send a fax to
1-800-363-4806.
Business Support
If you have inquiries about business solutions, call
800-805-0490, and the business specialist team will provide you with detailed information.
Driving Directions:Follow the directions on maps to reach the
Consumers Energy Office from your home for added convenience.
Residential Support Hours
| Day | Timings |
|---|
| Monday to Friday | 7:00 a.m. to 6:00 p.m. |
| Saturday | 8:00 a.m. to 2:00 p.m. |
| Sunday | Closed |
Business Support Hours
| Day | Timings |
|---|
| Monday to Friday | 8:00 a.m. to 4:30 p.m. |
| Saturday | Closed |
| Sunday | Closed |
Programs & Facilities
- Electric or Gas service connection.
- Installation and repair services.
- Gas Meter upgrade program.
- Smart & Clean energy solutions.
- Payment assistance and easy utility bill support.