For comprehensive assistance regarding auto care, tires, and related services, it is recommended that contact be made with the official customer service department. The department can be reached at 1 (800) 774-2678
Requests for support concerning specific issues are to be forwarded to Customerservice@costco.com
Customers in need of assistance in scheduling appointments at local tire centers are advised to visit Schedule Service
. After logging in with their email address and password, or creating an account, they can search for their preferred location to confirm a suitable date and time.
A wide array of tire-related support services is offered by Costco tire services, including installation, maintenance, rotation, balance, nitrogen inflation, nitrogen conversion, and more. Various types of tires, suitable for different vehicles, sizes, and models, are available at the online tire store. For further assistance regarding online orders, customers can contact the service center at 1-800-955-2292
during Monday to Friday, 5:00 a.m. to 8:00 p.m. PT, and Saturday - Sunday, 5:00 a.m. to 7:00 p.m. PT.
Installation support strictly adheres to manufacturers' guidelines, prioritizing safety. Key assistance includes Mounting, Lifetime Balancing, Lifetime Rotation, Lifetime Flat Repair, with an installation charge of $18.99 per tire.
Once an order has been dispatched, it is beyond the possibility of cancellation. The cancellation of orders is not feasible once they have entered the shipping process. Customers are advised to discontinue acceptance of the order upon its arrival at the warehouse if cancellation is desired. Refunds can be facilitated under such circumstances. Alternatively, contact may be made at 1 (800) 774-2678
to initiate the refund process.
Exchange support is not extended by the center. Should a customer express dissatisfaction, they may cease the order at the warehouse and make a request for a refund.
Complete installation support is rendered in adherence to safety and manufacturer guidelines. Customers are urged to meticulously review all tire protocols, such as size, before making a purchase.
Membership and Warehouse
Information pertaining to membership and warehouse details can be obtained by contacting 1-800-774-2678
during the hours of Monday to Friday, 6:00 a.m. to 6:00 p.m. PT, and Saturday to Sunday, 8:00 a.m. to 5:00 p.m. PT.
Near Me Location to Contact For Repair
The Costco Tire Center offers a comprehensive array of tire-related support and services, encompassing purchasing, installation, Lifetime Flat Repair, Lifetime Air Pressure Checks, New Rubber Valve Stem, and more. For assistance and inquiries, the following details may be utilized to contact the Costco Tire Center.
Costco Tire Center
2400 Monument Blvd, Concord, CA 94520, United States +1 925-566-4003
Monday to Sunday from 8:45:00 a.m. to 8:30 p.m.