Cox Communication provides a range of services, including internet, TV, and cable network offerings for both domestic and business clientele. The service provider extends support for network-related concerns, outage problems, and more. Outage issues stemming from various factors can be reported to the service center through the following means:
COX Outage Service Number
Dial 800.234.3993 to seek assistance regarding outage issues. Contact the provided number to report outage problems within any service area.- The service helpline operates from Monday to Friday, 8:00 a.m. to 8 p.m. ET, and on Saturday, from 9:00 a.m. to 6:00 p.m. ET.
COX Outage Toll-free Number
Call the toll-free number (877) 404-2568 to receive assistance for outage problems and seek resolution.Sign Up For COX Outage Service
Enroll in Cox services by calling +1-800-234-3993. The service center will notify customers about outage issues at the registered mobile number.Technical Support for COX Outage
Call (877) 269-2778 to seek assistance regarding technical issues such as Internet or TV service disruptions.
How to Report Cox Outage via Text Notifications
Cox Communication enables consumers to submit reports on outage issues via text messages and facilitates the reception of notifications pertaining to the resolution of such outages. Mobile numbers can be
registered for the purpose of receiving outage notifications on cell phone numbers.
Types of COX Outage Notifications
Numerous categories of notifications are available for consumers to potentially receive concerning outage issues on the registered mobile number. The enumeration of notification types is detailed below:
- What is the Estimated Repair Time
- When an Estimated Repair Time is extended or when it ends
- When service is restored, and the outage is resolved
- When you enter Do Not Disturb hours
Requesting an Update or to Stop Notifications:To request an update,
Text UPDATE to 269898To remove notifications,
Text STOP to 269898Cox Outage Business Phone Number
Cox Communication provides a suite of services, including internet, phone, TV, and managed services tailored for commercial customers in the business sector. The offerings encompass internet and TV services available through monthly subscription plans. The range of services for business customers includes small business internet, fiber internet, dedicated internet access, business Wi-Fi, and various features and equipment. Assistance regarding Wi-Fi Hotspots, internet support, and related services can be obtained through the designated helpline channels provided below for inquiries related to outage and sales of Business Services:
1-866-456-9944.
Support and Service: 1-866-272-5777 Call Support: 1-866-272-5777 For Ordering / Questions: 1-866-961-0823 Cox Internet Outage Phoenix
Outage issues in Phoenix have resulted in disruptions to TV signals, phone services, and internet connectivity. The Cox service centers situated in the affected service area are well-equipped to address and resolve these issues. Customers are encouraged to either visit or contact the service centers to report problems related to internet outages and to file claims for outage credits. Cox extends its services by providing home internet and internet-based TV networks to residential customers across various cities in the USA. The communication corporation has established service providers to specifically address network and outage issues in any concerned area. For assistance with outage issues in Phoenix, Arizona, please refer to the service centers provided below.
Cox Store
1945 E Camelback Rd Ste. D2, Phoenix, AZ 85016, United States
+1 602-795-0304 Cox Communications
1550 W Deer Valley Rd, Phoenix, AZ 85027, United States
+1 888-751-9138 Cox Store
2040 E Rio Salado Pkwy Ste. 128, Tempe, AZ 85281, United States
+1 480-553-7751 Cox Authorized Retailer
5102 W Olive Ave #102, Glendale, AZ 85302, United States
+1 623-777-1648 Cox Locations to Report Outage
Cox Communication operates offices and service centers in multiple cities to offer assistance. These service centers are equipped to support issues related to internet, cable TV, and home Wi-Fi services. The specialized centers also offer assistance for outage-related issues through established helpline channels. Refer to the list below to access the necessary help.
Gilbert Service Center
2150 E Williams Field Rd Suite 102, Gilbert, AZ 85295, United States
+1 480-656-4597 Monday to Friday from 10:00 a.m. to 6:00 p.m., Saturday 10:00 a.m. to 2:00 p.m.
Tempe, Arizona
2040 E Rio Salado Pkwy Ste. 128, Tempe, AZ 85281, United States
+1 480-553-7751 Monday to Friday 10:00 a.m. to 6:00 p.m., Sunday 10:00 a.m. to 2:00 p.m.
Cable Company in Scottsdale
16255 N Scottsdale Rd #C1, Scottsdale, AZ 85254, United States
+1 480-626-9315 Surprise, Arizona
13754 W Bell Rd UNIT 8, Surprise, AZ 85374, United States
+1 623-792-5506 Monday to Friday from 10:00 a.m. to 6:00 p.m., Saturday 10:00 a.m. to 2:00 p.m.
Phoenix Center
1945 E Camelback Rd Suite D2, Phoenix, AZ 85016, United States
+1 602-795-0304 Monday to Friday from 10:00 a.m. to 6:00 p.m., Saturday 10:00 a.m. to 2:00 p.m.
San Clemente, California
1542 N El Camino Real, San Clemente, CA 92672, United States
+1 949-388-1225 Cable Company in Destin, Florida
34904 Emerald Coast Pkwy UNIT 136, Destin, FL 32541, United States
+1 850-460-7167 Cox Communications
1550 W Deer Valley Rd, Phoenix, AZ 85027, United States
+1 888-751-9138 McAllen, Texas
1400 N McColl Rd #204, McAllen, TX 78501, United States
+1 956-984-7400 COX Outage Troubleshoot Tips for Home Users
- First of all check whether you have paid monthly bill payments or not because the late payments could cause a service interruption
- Try rebooting modem or resetting cable TV receiver.
- Check the cables and cords are connected rightly between equipment, devices and walls.
- Test that outlets are working properly and a fuse hasn’t blown
- Make sure TV is on the right input
- Check whether cordless phone batteries are charged
Check Cox Outage Map to Find Service Status
Cox Communication provides an outage map that furnishes details about the current status of internet, TV, and cable network in any given service area. Subscribers can input specific location details to check the outage status and service speed. The
Outage Map also provides information regarding service interruptions. For direct assistance, call
1-800-234-3993 to speak with a service representative.