DHA Global Service Center

DHA, 7700 Arlington Boulevard, Suite 5101, Falls Church, VA 22042-5101.
DHA (Defense Health Agency) Global Service Center is an integrated support center where all
Army, Navy, and Air Force avail medical help during war times as well as in peace times.

DHA Customer Service Number


1-800-600-9332 or follow contact us page for other written enquiries and topics.

MHS GENESIS or the Patient Portal

1-800-600-9332.

Account Issues/Support

1-800-538-9552

TTY/TDD Support

Specialized persons can reach out to the DHA agency for the assistance programs by calling at 1-800-799-4889

Veterans Crisis Support/Toll Free

Veterans can reach out to the service agency for emergencies or healthcare services by calling at 1-800-273-8255 or send an SMS at 838255

Sexual Assault Support

Report a harassment or abuses, contact at 1-877-995-5247

DHA Global Service Center Email

dhagsc@mail.mil / USArmy.jbsa.medcom-usamitc.list.srts-team@mail.mil
Military Health System Speaker: dha.ncr.comm.mbx.dhaspeakersbureau@mail.mil
DHA Global Service Center (GSC), 7700 Arlington Blvd., Suite 5101, Falls Church, VA 22042-5101
SMS: 838255
Toll Free: 1-800-273-8255
TTY: 1-800-799-4889

DHA Office of the Inspector General Email

DHA Inspector General's Office, 7700 Arlington Blvd., Suite 1M239, Falls Church, VA 22042
DHA.ighotline@mail.mil

DHA Global Service Center Hours

Service DaysService Hours
Monday8:00 a.m. to 5:00 p.m.
Tuesday8:00 a.m. to 5:00 p.m.
Wednesday8:00 a.m. to 5:00 p.m.
Thursday8:00 a.m. to 5:00 p.m.
Friday8:00 a.m. to 5:00 p.m.
Saturday & Sundayclosed

DHA Global Service Center Services

DHA Global (Defense Health Agency) is a certified and authentic Combat Support Agency that provides healthcare and medical assistance to the army, air force, and navy during emergencies and on a regular basis. The Military Health System (MHS) operates in accordance with the principles of Ready Reliable Care to enhance skills and practices among the workforce. The primary services offered by DHA include:
  • DHA Health Care Markets


    The service agency provides administrative services to all healthcare centers and clinics throughout the region. Additionally, medical services and programs are extended to all active staff, personnel, and their dependents.
  • MHS GENESIS

    DHA Global Service Center uses MHS Genesis for keeping the records of staff and patients. MHS Genesis is an electronic system used for maintaining the records of healthcare services and employees.
  • Medical Assistance in War & Peace Times

    DHA ensures the readiness of medical forces for Combatant Commands in both peacetime and wartime. This healthcare agency delivers high-quality healthcare services to 9.5 million beneficiaries within the Military Health System. DHA oversees the provision of integrated, affordable, and timely medical services. It also supervises a network of military and civilian medical professionals and manages over 400 military hospitals and clinics.
  • Healthcare Programs

    The agency administers healthcare programs such as the TRICARE Health Plan, pharmacy services, public health initiatives, and health information technology. Additionally, the healthcare agency manages a veterans' crisis program designed to connect compassionate and qualified responders with the Department of Veterans Affairs. The Defense Health Agency also provides sexual assault support for the DOD Community.

DHA Global Service Center TRICARE Medical & Pharmacy Phone Number

TRICARE Medical & Pharmacy ServicesContacts
TRICARE Services/Benefits 1-800-(874-2273)
MHS Nurse Advice 1-800-(874-2273) option 1.
DHA TRICARE Health Plan Office (DHA THP) 1-844-204-9351
TRICARE Humana Military (West) 1-800-444-5445
TRICARE Health Net (East) 1-844-866-9378
United Concordia (TRICARE Dental Program) 844-653-4061
Express-Scripts (Pharmacy) 1-877-363-1303
U.S Army Wounded Soldier & Family Medicine 800-984-8523
Psychological Health & Traumatic Brain Injuries 866-966-1020
Military One Source 800-342-9647
DMDC/DEERS/milConnect/Benefits 1-800-477-8227 / 1-800-538-9552

DHA (Defense Health Agency) Global Service Center Locations and Contacts near Me

Medical services in emergency conditions are provided by the Defense Health Agency Global (DHA), which is a healthcare agency staffed by medical professionals from the army, navy, and air force. The contact information for the service offices is listed below.
CityService AddressesService Number
San AntonioSan Antonio, TX 78234, United States 1-800-273-8255
Virginia7700 Arlington Blvd, Suite 5101,
Falls Church, VA 22042, US
1-800-273-8255
Colorado16401 E Centre tech Pkwy
Aurora, Colorado 80011, US
1-800-273-8255
Florida12211 Science Dr
Orlando, FL 32826
(407) 384-3829
Hawaii801 South King Street | Honolulu, HI 96813 1-877-995-5247
AlaskaJoint Base Elmendorf-Richardson hospital, Alaska (907) 580-6400
Houston TX2220 Wheelright St Bldg 4194BAY
Jbsa Ft Sam Houston, TX, 78234-6500
(210) 221-5691

DHA Global Service Center TRICARE Medical Claims Address

TRICARE LocationsMedical Claims AddressesPhone Numbers
East RegionTRICARE East Region Claims
ATTN: New Claims, P.O. Box 7981, Madison, WI 53707-7981
1-800-444-5445
West RegionTRICARE West Region Claims
P.O. Box 202112, Florence, SC 29502-2112
1-844-866-(9378) / 1-844-869-2504 (Fax)
Latin America & Canada (All Others)TRICARE Overseas Program, P.O. Box 7985
Madison, WI 53707-7985, USA
877-451-8659 / 1-877-757-4078
TRICARE for Life U.S. & U.S. Territories (TRICARE and Medicare), WPS TRICARE For Life, P.O. Box 7890
Madison, WI 53707-7890
1-866-773-0404 / 1-800-633-4227
Continued Health Care Benefit Program (All Locations)TRICARE East region Claims, CHCBP Claims,
PO Box 7981, Madison, WI 53707-7981
1-800-403-3950

DHA Global Service Center TRICARE Dental Claims Addresses

TRICARE Dental ClaimsAddressesContact Numbers
Active Duty Dental Program (CONUS Service Area)United Concordia Companies, Inc., ADDP Claims, P.O. Box 69429
Harrisburg, PA 17106-9429
1-866-984-2337
Active Duty Dental Program (Outside OCONUS Areas)United Concordia Companies, Inc., ADDP OCONUS Dental Unit
P.O. Box 69457, Harrisburg, PA 17106-9452
1-866-984-2337
TRICARE Dental Program (CONUS Service Area)United Concordia, TRICARE Dental Program
P.O. Box 69451, Harrisburg, PA 17106
1-866-984-2337 / 1-717-635-4565 (Fax)
TRICARE Dental Program (Outside OCONUS Areas)United Concordia, TRICARE Dental Program, P.O. Box 69452
Harrisburg, PA 17106
1-717-635-4520 / 1-844-827-9926

DHA Global Service Center Phone Number

DHA Global Service Center Help Desk Number

Call at 1-800-600-9332 to seek all possible help.

DHA Global Service Center Ticket

To get in touch with the ticketing system or department of DHA Global Service Center, you need to dial 1-800-600-9332 or send an email at dhagsc@mail.mil or USArmy.jbsa.medcom-usamitc.list.srts-team@mail.mil. The help desk number provides support to the customers in between Monday through Friday: 6:30 a.m. to 5:00 p.m.

DHA Global Service Center Website

DHA Global Service Center Website or portal is designed for the acknowledgement of the users. Through the website of DHA (Health Mil), customers can avail all related information of health care services and programs operated by the service center. For assistance, call at 1-800-600-9332 or follow the official webpage mentioned above.

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