+1 818 235 0789Monday to Sunday, 6:00 a.m. to 18:00 p.m. (PST)Repair and maintenance services for professional cameras, lenses, and photography accessories are performed at the DJI service center. Additionally, the center provides parts replacement and accessories.
Help Center Service
Queries can be sent via email to
support@dji.com to connect with the help center. DJI has a dedicated help center to address customer queries, including assistance regarding payments, orders, and deliveries.
DJI Drone Camera Servicing
Drone camera servicing includes cleaning, calibration, mechanical repair, etc. Parts inspection and software update services are also available at the mentioned service centers.
Book Service Request
Service requests can be booked online through the
online service request portal. Repair services can be booked by selecting the product, service center, and other details from the online service portal.
Product Support
Service providers are authorized to provide product support, including repair assistance, product instruction, technical assistance, and troubleshooting support.
Enterprise Maintenance Plan
Certified service centers offer
enterprise maintenance plans for professional cameras. These plans include basic standard and premium options.
Warranty Support Services by DJI Service Center
DJI provides manufacturer warranty services to customers through various plans. These warranty services encompass damages resulting from defective materials during normal use. The warranty becomes effective 90 days after the shipping date indicated on the product. Warranty support can be obtained from the
support center. To claim warranty, a valid proof-of-purchase, along with a receipt or order number, is necessary.