DeLaWarr State Service Center

(302) 622-4500
The DeLaWarr State Service Center, also known as the Division State Service Center (DSSC), operates as an authorized service agency under the Delaware Department of Health and Social Services (DHSS). The center oversees a range of services and programs, including:

Community Resource and Assistance Services

Acting as a community service center, the DeLaWarr State Service Center provides financial assistance to needy residents of Delaware for rent payments, electricity bills, and water bills.

Housing Services (Emergency and Transitional)

Authorized to provide housing to natural disaster victims and others, the center offers emergency shelters, permanent housing, and transitional housing facilities to low-income families, disabled individuals, and senior citizens, utilizing funds from the state and federal government of Delaware.

Food and Nutrition Programs

Providing daily food and nutrition programs for needy communities, the center ensures that low-income families, unemployed individuals, special needs children, and elderly persons receive hygienic meals through service stores and mobile outlets. This food program is funded by the Food Bank of Delaware and Catholic Charities.

Kinship Care Program

Designed for caretakers of newborn babies, the Kinship Care Program administered by the DeLaWarr State Service Center provides essential items such as milk, clothing, shelter, security, and healthcare services for the first six months of the babies' lives.

LIHEAP (Low Income Home Energy Assistance Program)

Aimed at customers residing within New Castle County, LIHEAP assists families with low incomes, unemployed individuals, and individuals with special needs in covering utility expenses such as electricity, coal, gas, kerosene, propane, and other forms of energy. This program is funded by the United States Department of Health & Human Services (HHS).

Community Services Block Grant (CSBG)

Intended for low-income families and communities, the CSBG program aims to alleviate poverty and empower families by organizing events, debates, training, and education programs for children, youth, and unemployed individuals.

Health and Human Services

The DeLaWarr service center implements various health and human services programs targeting low-income families, disabled individuals, infants, senior citizens, and pregnant women.

Connect With DeLaWarr State Service Center

To contact the DeLaWarr State Service Center or DSSC (Division of State Service Center) regarding all community services and programs, applications, claims, and reports, call (302) 622-4500.

For DSS Services

Questions regarding DSS (Division of Social Services) matters such as disability funds, Medicaid, healthcare, mental health, food benefits, long-term funds, and assistance care programs can be directed to (302) 577-3814.

Business Hours Support

Monday to Friday from 8:00 a.m. to 4:30 p.m. with Closures on Saturday and Sunday.

Facility Hours


Monday to Friday from 7:30 a.m. to 5:00 p.m., with closures on Saturday and Sunday

For Community Meetings/Events


302 577-2970
7:30 a.m. to 5:00 p.m.

24/7 Behavioral Health Crisis Services

(800) 652-2929
500 Rogers Road, New Castle, DE 19720

DeLaWarr State Service Center Covid Testing

Covid Testing Venue/Location & Contacts

DeLaWarr State Service Center, 500 Rogers Road, New Castle, DE 19720 United States
888-702-9042
Monday - Thursday: 8:30 a.m. to 3:30 p.m., Friday: 9:29:00 a.m. to 3:30 p.m. & Weekends: Closed

Vaccine Related Questions/FAQ

vaccine@delaware.gov / covid19faq@delaware.gov

Medical-related Questions

DPHCall@delaware.gov

For Vaccine/Location Help

2-1-1

Text ZIP Code To

898-211 (TTY/TDD)

Home Antigen Tests

1-844-611-3231

Rapid Antigen Testing Through Quidel

quidelservicesops@quidel.com

Place an Order for Home COVID-19 Tests

1-800-232-0233 / 1-888-720-7489 (TTY)

Contact by Scan

Contact DeLaWarr State Service Center by Scanning this QR Code

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