Dell, a technology electronics company, manufactures laptops, monitors, tablets, and accessories. The company has established service centers across Australia to provide after-sales services, repairs, and parts replacement. The main service support facilities are provided under the following headings:
Technical Support Service
Troubleshooting problems with Dell hardware, software, and operating systems is provided through technical support service. Technical assistance can be obtained through the following contacts:
Basic Support
1300-655-533Monday to Friday from 8:00 a.m. to 8:00 p.m. (AEST).Premium Support & Premium Support Plus:
1800-677-958.ProSupport & ProSupport Plus
1300-662-370Dell Customer Service Australia Locations
Dell Service Center in Adelaide Australia
Computer World Centre
68 Grote St, Adelaide SA 5000, Australia +61 8 8221 5799 Monday to Friday from 9:30 a.m. to 5:30 p.m.Adelaide PC Repairs
73 Muller Rd, Hampstead Gardens SA 5086, Australia +61 8 8369 1015 Monday to Friday from 9:30 a.m. to 5:30 p.m.Adelaide Online Computers
45 Rundle St, Kent Town SA 5067, Australia +61 8 8363 4744 Dell Printer Repair Center
Sydenham Rd, Norwood SA 5067, Australia +61 2 8320 6005 Monday to Friday from 9:30 a.m. to 5:30 p.m., Saturday, from 10:00 a.m. to 2:00 p.m. and Sunday closedAllneeds Computers
342 King William St, Adelaide SA 5000, Australia +61 8 8211 8661 Monday to Friday 9:30 a.m. - 5:30 p.m., Saturday: 9:30 a.m. - 2:00 p.m.Computer Repairs Adelaide - IRepair PC Adelaide
13 Vera St, Paradise SA 5075, Australia +61 466 985 789 Dell Technical Support Contacts in Australia
Client ProSupport, Premium Support
Desktops, Notebooks, Tablets, Workstations, Others
General
1300-662-087 Land Line
+612 9930 3353 Toll-free
+612 9051 8095 Enterprise Basic Support
Networking, Servers, Storage, Wyse
General
1800-505-095 Land Line
+612 9454 2095 Toll-free
+612 9051 8275 Enterprise ProSupport
(Networking, Servers, Storage, Wyse)
General Helpline
1300-662-370 Land Line
+612 9930 3468 Toll Free
+612 9051 8099 Multivendor Support
General Helpline
1300-662-370 Land Line
+612 9930 3468 Toll-free
+612 9051 8099 Dell EMC Support
(Storage, Data Protection and Converged Infrastructure support only)
24/7
Toll-free
1800-335-438 Land Line
02 8223 9403 ProSupport for Client Software
1300662286 Dell Service Center in Brisbane Australia
Dell Technologies
Level 10 & 11/345 Queen St, Brisbane City QLD 4000, Australia +61 7 3032 5100 Dell Repair Center Australia
Brisbane Rd, Labrador QLD 4215, Australia +61 1800 431 355 Brisbane Computer Solutions
Moreton Bay Region and Nearby Areas +61 7 3122 3303 City Laptop Repairs
Peel St, South Brisbane QLD 4101, Australia +61 7 3077 6603 Computer Clearance Centre
Dell Australia Location
661 Ipswich Rd, Annerley QLD 4103, Australia +61 7 3157 8984 Dell Service Center in Sydney Australia
Laptop Rescue
26 Wentworth Ave, Mascot NSW 2020, Australia +61 1300 144 867 Laptop Centre Parramatta
52 George St, Parramatta NSW 2150, Australia +61 2 9633 2622 Laptop Repair Sydney
C7/13-15 Forrester St, Kingsgrove NSW 2208, Australia +61 2 8081 2555 Laptop Factory Outlet
3/46-50 Wellington Rd, South Granville NSW 2142, +61 2 9892 0000 Bat Tech
Level11, Suite 10.07, 66 Clarence St, Sydney NSW 2000, Australia +61 2 9698 9644 Dell Service Center Melbourne Australia
Dell Australia Melbourne Office Address
Dell Technologies, Level 29 & 19/570 Bourke St, Melbourne VIC 3000, Australia +61 3 8602 8000 Landmark Computers
180 Queen St, Melbourne VIC 3000, Australia +61 3 9600 2244 Tecs Pty Ltd
305 La Trobe St, Melbourne VIC 3000, Australia +61 3 9602 3499 Bourke Street
570 Bourke Street, Level 29 & 19, Melbourne, Victoria 3000 +612 9930 3489 ZD Laptop Service Centre
33 Station St, Oakleigh VIC 3166, Australia +61 421 877 277 EMC Corp
570 Bourke St, Melbourne VIC 3000, Australia +61 3 8602 8000 Dell Service Center Perth Australia
Computer Mechanics
75B Brewer St, Perth WA 6000, Australia +61 8 9325 1196 Dell Technologies
221 St Georges Terrace Level 29, the Forrest Centre, Perth WA 6000, Australia +61 1800 335 438 Del's Automotive Service Centre Pty Ltd
1 Auckland St, North Perth WA 6006, Australia +61 8 9444 9055 Storm Computers
Unit 4/1252 Albany Hwy, Cannington WA 6107, +61 8 9258 8422 Perth Computer Help
287A Rouse La, East Victoria Park WA 6101, Australia +61 439 631 888 Dell Service Center Newcastle Australia
Computer Doctor - Newcastle
18/48 Oakdale Rd, Gateshead NSW 2290, Australia +61 2 4920 9977 Leading Edge Computers Charlestown
2/2 Smith St, Charlestown NSW 2290, Australia +61 2 4942 1522 Officeworks Newcastle West
Cnr Parry &, National Park St, Newcastle West NSW 2302, Australia +61 2 4925 9700 Dell Australia Sales Support Service
For Work Small & Medium Business
1800-880-855 Monday to Friday: 9:30 a.m. to 6:30 p.m. Large Enterprise
1300-362-042 Monday to Friday: 11:00 a.m. to 7:00 p.m.Education & Local Government 1300-303-197 Service Hours: Monday to Friday 11:00 a.m. to 7:00 p.m.
Dell Laptops Support Australia
Laptop Repair
Dell authorized service centers provide repair and maintenance support for all laptop models, including gaming laptops. The repair services encompass the following facilities:
- Repairs for liquid damage and screen replacement
- Faults such as "Plugged in not charging"
- Non-functioning CD or DVD drives
- Occurrences of Blue screens
- Failures of the graphics card
- Repairs for broken hinges
- Issues with non-working DC power jacks
- Antivirus-related issues
- Repairing or replacement of motherboards
- Upgrades for hard drives
- Slow-running notebooks
- Data recovery and addressing lines or blotches on LCD screens
- Software upgrades
Book Service Request
To schedule
service appointments, follow the provided path to access repair services for products under warranty from certified service centers.
Order Support
Assistance regarding order status, delivery, returns, invoices, or other order-related issues is available through the virtual center. Check the order status by visiting the
order support page.
Dell Australia International Warranty
Dell offers international support services for products outside Australia. Under international support, Dell products carry a 90-day statutory warranty.
Administrative Support Service: Dell provides administrative support for licensing, warranty, online accounts, and Dell EMC products.
Drivers & Downloads Service
Dell offers support for driver upgrades and downloading new drivers.
How to Update Your Dell Drivers?
Follow the steps below to update Dell drivers:
- Visit the driver support page.
- Identify the product from the product category
- Run the detected drivers and scan to see available updates.
- Choose which driver updates to install.
Dell Australia Warranty Services
Warranty Coverage
Dell provides warranty coverage of one to three years for products under the manufacturer's policy. Products covered under the warranty are eligible to receive free repair and replacement for damages caused by manufacturing defects and defective materials.
Accidental Protection
This warranty plan offers insurance benefits for damages such as liquid spills on or in the unit, drops, falls, and other collisions, electrical surges, and damaged or broken LCD screens due to drops or falls.
Dell Australia Service Tag
To check
warranty status, enter the Dell service tag number or EMC ID at the provided path.
How to Claim Dell Warranty
1300 790 877 to request warranty benefits from the support team.
ANZTechSupport@dell.com Building 3, 14 Aquatic Drive, Frenchs Forest NSW 2086