Monday to Friday, 7:00 a.m. to 7:00 p.m., Excluding Holidays.1-800-368-3749 Entergy is an energy distribution company that offers electricity services to domestic and commercial consumers. The online customer service center provides support for various services. The support center allows access to support services, bill payment, viewing service status, and reporting outage issues. The online service center also enables access to stop and start electricity services.
How to Report an Outage?
Use the following methods to report outage issues:
- Consumers can report outages online.
- 1-800-968-8243 to report outages directly to the service department.
- Text OUT to 36778 to report outages.