Exxonmobil Benefits Service Center

1-800-682-2847
The ExxonMobil Benefits Service Center is actively involved in providing support to employees and administering benefits related to Health, Security, Financial, etc., for both retirees and current employees.

Overseas Contact

(571) 526-3973 for assistance with international services. Available Monday to Friday, 7:00 a.m. to 5:00 p.m. CT, except certain holidays.

Services Offered by ExxonMobil

ExxonMobil Health Benefits Service

Compensation and policies are provided for health, medical, dental, and vision to cover costs associated with orthodontic, frames or contact lenses, telemedicine, special needs, etc.

ExxonMobil Security Benefit Services

Employees have access to programs and plans for Life Insurance, disability leave, Financial, pension, and fitness plans, etc.

ExxonMobil Life Benefits Service

Employees enjoy a wide range of life benefits like Vacation/Paid time off, Workplace flexibility, Parental Paid Time Off, leave of absence, and much more.

ExxonMobil Additional Employee Life Benefits

ExxonMobil offers additional life benefits to employees, including:

Employee Recognition Program

Designed to recognize employee achievements throughout their career until retirement, offering extra compensation or benefits.

Backup Dependent Care Assistance

Provides full or partial reimbursements to help locate primary dependent care as per family requirements.

Adoption Assistance

Provides support in terms of adoption fees and access to a wide range of adoption networks through various counselors and referral services.

Employee Discounts Support

Offers significant discounts on automotive requirements for both employees and their family members.

Education Refund Program

Covers costs associated with learning job skills, such as paying for eligible tuition fees and books, to accredited learning institutions.

Exxonmobil Benefits Service Center Phone Number

Toll-Free

1-800-682-2847

For Hearing Impaired

1800-833-8334

Overseas

(571) 526-3973
Monday to Friday 7:00 a.m. to 5:00 p.m. CT, Except Certain Holidays

Exxonmobil Benefits Service Center Mailing Address

ExxonMobil Benefits Service Center P.O. Box 18025. Norfolk, VA 23501-1867

Exxonmobil Retiree Login & Service Address

Exxonmobil Retiree Login Support

The ExxonMobil Retiree online community is a website tailored for retirees from ExxonMobil, Exxon, or Mobil who have received full benefit retirement.

Community Website Login/Register

Access the Retiree Login page to register for a new account. Existing users can log in with their current username and password.

ExxonMobil Benefits Service Center Login

To register or log in, visit the ExxonMobil Benefits page and follow the instructions for account registration or login to access information.

ExxonMobil Retiree Benefits Service Center

ExxonMobil Benefits Service Center

Toll-Free Customer Support

1-800-682-2847

For Hearing Impaired


1800-TDD-TDD4 (833-8334)

Overseas Callers

(571) 526-3973
Monday to Friday from 7:00 a.m. to 5:00 p.m. CT.

ExxonMobil Retiree Club Information

Retiree Affairs

hr.retiree.affairs@exxonmobil.com

Exxonmobil Benefits Service Center Locations

Pre-Medicare Eligible Participants Retiree Medical Plan

Aetna

Toll free: 1-800-255-2386

Overseas, Call Collect

1-210-366-2416
Monday - Friday 8:00 a.m. to 6:00 p.m. CT
Automated Voice Response 24/7

24-Hour Nurse Line

1-800-255-2386

Cigna

Toll-Free: 1-800-818-9440
Monday - Friday 8:00 a.m. to 6:00 p.m. CT
24/7

24-Hour Nurse Line

1-800-564-9286

Medicare Eligible Participants, ExxonMobil Retiree Medical Plan

Aetna Medicare Plan (PPO)

Toll-Free: 1-833-595-31012
Monday to Friday 7:00 a.m. to 8:00 p.m. CT
24/7

ExxonMobil Prescription Drug Program

Express Scripts Mail-OrderPharmacy

Toll-Free

1-800-695-4116

Overseas Callers

1-800-497-4641 (plus country code)

Mental Health and Substance Abuse Care

Magellan Healthcare

Toll-Free

1-800-442-4123

Overseas, Call Collect

1-314-387-4700

ExxonMobil Dental Plan

Aetna

Toll-Free

1-800-255-2386

Overseas, Call Collect

1-210-366-2416
Monday to Friday 8:00 a.m. to 6:00 p.m. CT (except Holidays)

ExxonMobil Vision Plan

Spectera Vision

1-877-303-2415
Monday to Friday 7:00 a.m. to 10:00 p.m. CT (except Holidays), Saturday 8:00 a.m. to 5:30 p.m. CT (except holidays)

Provider Locator

1-800-839-3242

ExxonMobil Savings Plan

Voya

1-877-XOM-401K (1-877-966-4015)

Overseas

1-904-791-2048
Monday to Friday 7:00 a.m. to 6:00 a.m. CT, Automated Voice Response 24/7

Stock Purchase and Dividend Reinvestment Plan

Computershare (ExxonMobil's Transfer Agent

Toll-Free in U.S. & Canada

1-800-252-1800

Overseas (outside U.S. & Canada)

1-781-575-2058

ExxonMobil Life Insurance Plan

Group Universal Life Insurance MetLife

1-800-GETMET8 (1-800-438-6388)

Overseas

1-800-523-2894 (plus country code)
Monday to Friday 8:00 a.m. to 11:00 a.m. ET

Basic Life Insurance

Connecticut General Life Insurance Company (CGLIC)

1-800-238-2125

Overseas

1-412-402-3000

ExxonMobil Credit Card

Toll-Free

1-800-344-4355
Monday to Friday 7:00 a.m. to 9:00 p.m. CT Saturday: 9:00 a.m. to 7:30 a.m. CT Sun 11:00 a.m. to 7:30 a.m. CT

ExxonMobil Payments

P.O. Box 78072, Phoenix, AZ 85062-8072

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