Exxonmobil Retiree Benefits Service Center

Exxonmobil Retiree Benefits Service Center

Contact the Exxonmobil Retiree Benefits Service Center at 1-800-682-2847 for assistance with pension plans, account issues, health insurance, dental, and vision plans. For overseas inquiries, dial (571) 526-3973. Retirees can also submit general or technical queries via the contact us form.

TDD/TTY Service Helpline:

Retirees with hearing or speech impairments can access support by calling 1800-(833-8334).
hr.retiree.affairs@exxonmobil.com.
Monday to Friday, from 7:00 a.m. to 5:00 p.m. CT.
Exxonmobil Retiree Benefits Service Department at ExxonMobil Benefits Service Center, P.O. Box 18025, Norfolk, VA 23501-1867

Exxonmobil Retiree Benefits & Phone Numbers

Retiree Benefits/Programs	Service Contacts/Phone Numbers
RETIREE AFFAIRS (For Retiree Club Information)	832-625-9811
GROUP UNIVERSAL LIFE (GUL)	1-800-438-6388
Medicare	1-800-633-4227
EXXONMOBIL PRESCRIPTION DRUG PROGRAM	1-800-695-4116
EXXONMOBIL DENTAL PLAN	1-800-255-2386
SOCIAL SECURITY ADMINISTRATION	1-800-772-1213 / 1-800-325-0778 (TDD)
AETNA (AETNA CHOICE POSII & AETNA SELECT HMO)	1-800-255-2386 / 1-800-255-2386
CIGNA (CIGNA OAPIN)	1-800-818-9440 / 1-800-564-9286
EXXONMOBIL Medicare SUPPLEMENT PLAN	1-800-222-3992 / 1-800-255-2386
EXXONMOBIL VISION PLAN	1-877-303-2415 / 1-800-839-3242 (Provider Locator)
MENTAL HEALTH & SUBSTANCE ABUSE CARE	1-800-442-4123 / 800-442-4123 (Registration)
EXXONMOBIL SAVINGS PLAN	1-877-966-4015 / 1-800-252-1800

Exxonmobil Retiree Death Benefits

ExxonMobil Benefits Service Center

1-800-682-2847

For Hearing Impaired

1800-833-8334
Monday to Friday: 7:00 a.m. to 5:00 p.m. CT, Except Certain Holidays

Exxonmobil Benefits Service Center Phone Number

Toll-Free

1-800-682-2847

TTY/TDD

1800-833-8334
Monday to Friday: 7:00 a.m. to 5:00 p.m. CT,

Exxonmobil Retirement Medical Benefits

F 1-800-682-2847
hr.retiree.affairs@exxonmobil.com

Services Provided by Exxonmobil Retiree Benefits Service Center

The Exxonmobil Retiree Benefits Service Center, a division of the ExxonMobil Benefits Service Center (EMBSC), is dedicated to assisting retirees. It oversees all retirement plans and savings of former employees and is responsible for processing and disbursing pension plans and retirement benefits to retirees on a monthly and annual basis.

Technical Support

Retirees of Exxonmobil can contact the Exxonmobil Retiree Benefits Service Center for technical support regarding account-related issues, login or sign-up problems, updating contact details or profiles, and other inquiries. Additionally, retirees can seek assistance with insurance claims, payments, or refunds. For further assistance, individuals can call (800) 682-2847
Monday and Friday, from 8:00 a.m. to 6:00 p.m. Eastern Time.