Fedloan Service Center: Student Loan Service & Support

Services Provided By Fedloan Service Center

Services: Fedloan Service Center is a financial organization registered with US Department of Education and was introduced by the Pennsylvania Higher Education Assistance Agency (PHEAA) and is also known by "Fedloan Servicing". The service center offers financial aid or loans to the borrowers and students. The service center serves students, borrowers and schools. The services and programs offered by the Fedloan Service Center include:

  • Student Loans 101: Student Loans 101 is a loan service offered by the federal government through the authorized service providers at low interest. This loan service or program is meant for the students of undergraduate, graduate and other professionals. This kind of loan is provided by the Fedloan Servicing for the fee payments in schools, colleges, tuition and other educational centers.
  • Public Service Loan Forgiveness (PSLF): Public Service Loan Forgiveness is a special program for students, borrowers and employers. Through this program, applicants get forgiveness for the due payments of their direct loans. Fedloan Service Center also offers forgiveness opportunities for the candidates of Temporary Expanded Public Service Loan Forgiveness (TEPSLF).
  • Repayment Plans: The service center offers multiple repayment plans or tools for the students and borrowers including Standard, Graduated, Extended Fixed, Income Sensitive and Income repayments. The applicants/students or borrowers can choose their repayment plan as per their budgets.

Connect With Fedloan Servicing Customer Service Center

  • Customer Service Number: For general inquiries regarding the loans services, benefits, repayment options, TEACH Grant and other service programs operated by the Fedloan Service center, dial Monday through Friday 8:00 AM to 9:00 PM (ET). 1-800-699-2908
  • School Services: For inquiries about the school services and programs managed by the service center, dial (717) 720-2309 or call at 1-800-655-3813 . You can also email at lisa.ciritella@pheaa.org.
  • International Students Support: For the international students, service support can be availed at 717-720-1985 in between Monday through Friday 8:00 AM to 9:00 PM (ET) or email at accountinfo@myfedloan.org.
  • Service Hours: To attain services, contact the department during Monday through Friday 8:00 AM to 9:00 PM (ET).
  • Mailing Address: Mail your requests and concerns at the given address U.S. Department of Education, FedLoan Servicing, P.O. Box 69184, Harrisburg, PA 17106-9184.
  • TTY/TDD Support: For disable persons/students, contact the service center at 711

Fedloan Servicing Contact Information/Payment Mailing Addresses

ServicesContacts/Mailing Addresses
Direct Debit Application FormsFedLoan Servicing
P.O. Box 3661
Harrisburg, PA 17105-3661
Letters and CorrespondenceFedLoan Servicing
P.O. Box 69184
Harrisburg, PA 17106-9184
Credit DisputesFedLoan Servicing Credit
P.O. Box 60610
Harrisburg, PA 17106-0610
Pay By Phone 1-800-699-2908
Pay By Fax717-720-1628