Ford National Employee Service Center


The Ford National Employee Service Center is dedicated to the well-being of both current and retired employees of the company. The center provides assistance regarding benefits and insurance claims. Below are the contact details for various services offered:

Customer Service Center

Contact the service team at 1-800-248-4444 to access a wide range of Ford employee-related benefits, including healthcare, retirement, life, and disability.
  • Life Insurance Unicare Services

    Contact the support desk at 1-800-843-8184. Both active and retired employees can receive assistance related to Life Insurance Unicare.
  • A-X-Z Plan Services

    Dial the service desk phone number at 1-800-348-7709 to connect with the support team.
  • Ford-UAW Retirement Board Services

    Call 1-800-829-8833 to reach the retired employees Ford-UAW Retirement Board for assistance and support.
  • Retiree Health Care Connect Services

    Contact the support desk at 1-866-637-7555. The support desk is dedicated to providing information and assistance to retired employees regarding various healthcare benefits.
  • Express Script Services

    Dial 1-866-662-0274 for related assistance.
  • Delta Dental Services

    The benefits program designed for retired employees provides detailed support. Inquiries can be made at 1-800-524-0149.

These contact numbers are provided for employees to seek support and information on various services offered by the Ford National Employee Service Center.

Ford National Employee Benefits Customer Services

  • Employee Benefit Service Programs

    Ford has established different departments to provide a vast range of employee benefits programs, among other offerings.
  • Diversity and Inclusion

    This program aims to create an inclusive workplace despite diversity. The primary purpose is to appreciate every employee for what they bring to the company. For more information, call 313-392-7000.
  • Education, Development, and Training Services

    The program offers benefits such as Dependent Children Scholarship, Education tuition plans, etc.

Employee Support Services Program

The program is designed to assist employees in resolving personal and work-related problems that may impact health, well-being, or job performance. Some of the support services include:
  • Substance abuse
  • Safe working environment
  • Emotional distress
  • Major life events, including births
  • Accidents and deaths, and much more
The program is designed to enhance the health and safety of employees, both while on the job and during off-duty periods.

Ford National Employee Service Center Location near Me

For a wide range of support related to Health & Safety, Job Security, Family/Personal relationship issues, Work-relationship issues, Financial or legal concerns, and more, please contact the Ford National Employee Service Center using the details below:

UAW-Ford National Programs Center

  • 151 W. Jefferson Ave, Detroit, MI 48226
  • Call at 313-392-7000
  • info@uawford.org or submit Form at Contact Us Page to forward message.


Ford National Employee Veterans Customer Service Department

Make a visit to the center at UAW-Ford National Programs Center, 151 W. Jefferson Ave, Detroit, MI 48226
  • Give a call to the center at 313-392-7000
  • Email Service Support: Forward email to the edtp@uawford.com


Ford National Employee Job Security Program Services

The Ford National Employee Job Security Program is intricately structured to bolster job security for employees, particularly concerning job placements and temporary income protection. To access more comprehensive information about the program, kindly peruse the details at:
uawford.org/jsp

Ford National Employee Joint Apprentice Service Program

The initiative is tailored for employees with elevated aspirations and ambitions. The company undertakes the financial responsibility on behalf of the employee to facilitate training, aiming to transform them into certified Skilled Trade professionals. This strategic investment is geared towards positioning them for optimal job placements with commensurate higher remuneration.

Furthermore, senior employees aspiring to secure such coveted positions must meet eligibility criteria by successfully completing the Industrial Readiness Certificate Program (IRCP) and achieving a passing grade of 75% in the associated test.

Employee Tuition Assistance Program Benefits

The program is intricately crafted to foster the training, growth, and development of employees, ensuring they consistently remain at the forefront of the competitive landscape. Additionally, Education Tuition Plans are extended to support the educational needs of dependent children.

For more detailed information, kindly visit the service center at:
UAW-FORD NATIONAL PROGRAM CENTER
151 West Jefferson, Detroit, Michigan 48236
313-392-7000

Ford National Employee Retiree Benefit Services

Ford offers a wide array of retiree benefits through various channels, detailed as follows:
  • HRA Contribution Services & Support

    Ford contributes to Health Reimbursement Arrangements (HRAs) for retiree health plans via benefits. The pre-Medicare HRA varies based on the enrolled plan. For detailed assistance, contact the service center by dialing 1-833-363-FORD (3673) Monday through Friday from 8:00 a.m. to 9:00 p.m. EST.
  • Medicare Retiree Service

    Employees receive a postcard containing instructions and eligibility requirements for Medicare retiree benefits one year before reaching the age of 65. For further assistance, contact the service center at 1-866-427-4830, TTY 771.
  • Life Insurance and Accidental Death and Dismemberment

    Support of up to $25,000 is provided for eligible retired employees. Insurance coverage ceases at the age of 65. For more information, contact the Ford National Service Center by phone at 1-800-248-4444 Monday through Friday from 9:00 a.m. to 9:00 p.m. ET.
  • Voluntary Benefits Support

    This program allows employees to select from a range of plans tailored for unforeseen circumstances, offering additional benefits. Call 1-800-523-2359 for more information or explore the complete benefits details online at myfordbenefits.com.

These contact numbers and online resources are provided to assist retirees in gaining comprehensive information about the various benefits offered by Ford.

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