How to Contact Ford Customer Service Center?
(800) 392-3673Monday to Friday from 8:00 a.m. to 11:00 p.m. EST, Saturday from 8:00 a.m. to 8:00 p.m. EST, and Sunday closed.Booking Of Services
To schedule service appointments or obtain estimates, individuals can speak with a service technician or specialist by calling
(800) 392-3673 or following the provided path to locate a nearby Ford service center.
Ford Credit/Finance Customer Support
For assistance with Ford credit service programs and benefits, individuals can speak with a service representative by calling
(800) 727-7000.
Monday to Friday from 7:00 a.m. to 8:00 p.m. CT, Saturday: 7:00 a.m. to 5:00 p.m. CT, and Sunday Closed.Ford Roadside Assistance
In the event of accidental damages requiring emergency service support, individuals can dial
(800) 241-3673.
FordPass Rewards
To claim or report FordPass reward benefits or earned points, individuals can call
833-385-0516.
Monday to Friday from 9:00 a.m. to 5:30 p.m. EST, Saturday from 9:00 a.m. to 8:00 p.m. EST, and Sunday Closed.Ford Lincoln Concierge & Rewards
Users of Ford Lincoln Concierge can seek assistance regarding sales, servicing, and replacement parts by directly calling
(800) 521-4140. For inquiries or to claim Lincoln reward benefits, individuals can dial
833-385-0520.
Mailing Address
Ford dealers/service providers can send written inquiries to Ford Motor Company, Customer Relationship Center,
P.O. Box 6248, Dearborn, MI 48126.