HEB Partner Service Center: Customer Service Numbers

HEB Partner Service Center

HEB has established numerous helpline channels for partner services.
Customer Service Number: HEB partner service center can be contacted at (210) 938-7555 or dial 1-800-597-0653 in between Monday – Friday: 8:00 a.m. – 5:00 p.m.
Former Partners Support: Call at 210-938-4797 to claim assistance regarding Farmer partners.
H-E-B HR Number for Employees: The HR office of HEB can be contacted at 210-938-8000
H-E-B Payroll Number: Call at (210) 938-4799 to contact the H-E-B Payroll department.
H-E-B Pharmacy Phone Number: To avail assistance regarding pharmacy services dial 210-938-8000.

HEB Partner Service Number


Call at 1-800-597-0653 or dial (210) 938-7555 in order to connect with support team for all the services and products provided by HEB Partner. The best days and timings for calling is Monday – Friday from 8:00 a.m. – 5:00 p.m.

HEB Partner Services

HEB has over 25,000 people engaged as partners at different positions. The partner service involves various benefits and perks to eligible employees that are called as partners. Call at 210-938-7555 or dial 1-800-597-0653 in order to get connected with partner service center.

  • Health Center Service: HEB partner operates a healthcare center that provides immediate healthcare services under different categories. The medical center is equipped to offer immunizations, health screenings, nutrition services, Medicare lab services, diabetes products and RX advantage for employers. The health center also offers prescription and retail prescription services to facilitate customers
  • Pharmacy Service: The HEB service center renders pharmacy services to customers that include retail prescription and other amenities. Avail assistance regarding specialty pharmacy, prescription delivery, prescription compounding, prescription flavouring, pet meds and generics via a call at 1-800-597-0653
  • Dietitians Service: The service center provides dietitian and nutritionist services to clients. For more information, dial 1-800-597-0653

How to Contact HEB Partner Services Center

Service Number: Call at 1-800-597-0653 to claim assistance regarding various issues like products, order and returns.
Service Hours: Monday: 8:00 a.m. - 1:00 p.m., Tuesday to Friday: 8:00 a.m. - 5:00 p.m.
Email Support: For queries about Central Market send an email at News@heb.com

HEB Partner Service Center San Antonio


Service Location: 646 S Flores St, San Antonio, TX 78204
Contact Number: 210-938-8000

HEB Partner Net Customer Service


Call at 1-800-597-0653
HEB Partner Service Center Hours: Monday to Friday: 8:00 a.m. - 5:00 p.m.
HEB Partner Help Line: 1-800-597-0653 / (210) 938-7555

H-E-B Partner Discount Card

H-E-B provides a perk program to valued customers through a discount card. The discount program offers access to savings, discounts and special offers. A cardholder is eligible to receive 10% off any H-E-B, Central Market.

Who are Eligible for H-E-B Partner Card?


The card is issued to a qualified employee only. The card is provided under the Internal Revenue Code and not under an employee benefit plan. The discount card must be presented at the time of purchase at stores. The card is not eligible for online purchases.

How to Receive a Discount Cards?


The eligible partners can apply for one additional partner card for a qualified family member. Partners can request an additional card by calling at 210-938-7555 or dial 1-800-597-0653 .

Check the HEB Discount Card Benefits


The benefits of card include 10% discount on HEB products. The benefits can be used to purchase regular, promotional and clearance-priced merchandise. The 10% discount can be availed on products mentioned below:
  • Grocery and Bakery
  • Market, Deli, Prepared Foods and Seafood
  • Produce, Drugstore and Pharmacy
  • General Merchandise
  • Texas Backyard and Floral

Health Services by Heb Partner Service Center

The HEB service center provides multiple health services to members under different categories. The services include:

  1. Immunization: The health services cover all types of immunization facilities that include vaccines for multiple flu and viruses. The immunization includes vaccines like Flu, Hepatitis A, Hepatitis B, HPV/Cervical Cancer, Measles, mumps, rubella (MMR), Meningitis, and Pneumonia vaccines
  2. Health Screening Service: The HEB pharmacy centers offer five types of screening facilities to clients. The screening includes blood sugar, blood pressure, and a complete cholesterol test
  3. Medicare Services: The mentioned service center delivers healthcare services under the medicare program that include free hospital insurance, healthcare insurance, and assistance to get prescribed medicines. Members can also avail free medical help for disabled persons and patients suffering from chronic ailments
  4. Lab Services: The pharmacy service provider offers advanced laboratory services for all types of medical tests. The test includes all blood and medical examination test. The labs are equipped to offer health condition screening tests
  5. Diabetes Care: Complete Diabetes care is provided from diagnosis to treatment. The service center also delivers assistance regarding diabetic care kits and medication

Find HEB Partner Service Center & Store Locations In USA

HEB Partner Health Center
Location: 4949 Rittiman Road, San Antonio, TX 7820
Service Number: 210-938-9355
Hours: Monday 8:00 am - 1:00 pm, Tuesday to Friday: 8:00 am - 5:00 pm

Riverside H-E-B Convenience Store
Location: 2512 E. Riverside Dr., Austin, TX 78741
Service Number: (512) 448-3513
Hours of Operation: 6 a.m. to 11 p.m

Round Rock H-E-B Convenience Store
Location: 3780 Gattis School Rd., Round Rock, TX 75573
Service Number: (512) 246-3215
Hours of Operation: 6 a.m. to 12 a.m.

Hutto H-E-B Convenience
Location: 5008 Gattis School Rd., Hutto, TX 78634
Service Number: (512) 520-1200

Mission H-E-B Convenience
Location: 2216 North Conway, Mission, TX 78572
Service Number: (956) 424-7947
Hours of Operation: 6 a.m. to 11:45 p.m.

Gulf Area
Location: 105 N. Sunset Strip St., Kenedy, TX 78119
Service Number: (830) 583-0014

Bandera H-E-B Convenience
Location: 11652 Bandera Rd., San Antonio, TX 78249
Service Number: (210) 600-3100

Bulverde & 1604 H-E-B Convenience
Location: 17439 Classen Rd., San Antonio, TX 78247
Service Number: (210) 642-4769

Featured Service of HEB Pharmacy

  • Cost Savings
  • Flu Shots and Other Immunizations
  • Health Screenings
  • Comprehensive Diabetes Management Programs
  • Complete Transparency
  • Pass-through Pricing
  • Answers to any injection questions you might have
  • Information on how to best manage any possible side effects
  • Flexible and Custom Choices
  • World-Class Customer Service
  • Insightful Reporting

HEB Employee Account

HEB employee or partner account login provides access to multiple services. The account portal/login allows to manage account, access online resources and check employee benefits. To login as a partner must possess the login credentials. To get the login details register first at:
To Register for Partner Account

  1. Visit the "www.heb.com"
  2. Click on "Log In or Register" option
  3. Click on "Create a New Account"
  4. Enter personal and contact information
  5. Choose a "Used ID and Password"
  6. Confirm the details and complete the process

Heb Employee Benefits


HEB offers multiple benefits to partners or employees under below categories.
Valued Partner Perks Card: All partners or employees are eligible to get 10% discount on all H-E-B Own Brand Products.
Partner Health Plan: The health plan cover all medical assistance and insurance benefits.
Partner Stock Plan: The plan offers partners to invest in stocks and avail benefits.
Child Care & Parental Leave Benefits: The childcare and parental benefits include adoption assistance, company sponsored family events, family medical leave, flexible work schedule and generous parental leave.
Health Insurance & Wellness Benefits: The center provides dental insurance, disability and life insurance. Mental health benefits are also available.