HEB Partner Service Center


HEB has established multiple helpline channels for partner services. For assistance with partner services, you can contact the HEB partner service center at (210) 938-7555 or dial 1-800-597-0653 from Monday to Friday, between 8:00 a.m. and 5:00 p.m.

For support related to former partners, you can call 210-938-4797.

If you are an H-E-B employee seeking assistance from the HR office, you can contact them at 210-938-8000.

For inquiries related to H-E-B Payroll, call (210) 938-4799 to reach the H-E-B Payroll department.

If you need assistance with H-E-B Pharmacy services, you can dial 210-938-8000.

HEB Partner Service Number

To connect with the support team for all services and products provided by HEB Partner, you can call 1-800-597-0653 or dial (210) 938-7555. The recommended days and hours for calling are Monday to Friday from 8:00 a.m. to 5:00 p.m.

HEB Partner Services

HEB boasts a workforce of over 25,000 individuals serving as partners across various roles. Partner services entail an array of benefits and perks for eligible employees referred to as partners. Contact the partner service center by calling 210-938-7555 or dialing 1-800-597-0653.
  • Health Center Service

    HEB partners operate a healthcare center providing immediate healthcare services across different categories. The medical center is well-equipped to deliver immunizations, health screenings, nutrition services, Medicare lab services, diabetes products, and RX advantage for employers. Additionally, the health center offers prescription and retail prescription services to facilitate customers.
  • Pharmacy Service

    The HEB service center offers pharmacy services, including retail prescriptions and other amenities. Seek assistance for specialty pharmacy, prescription delivery, prescription compounding, prescription flavoring, pet meds, and generics by calling 1-800-597-0653.
  • Dietitians Service

    The service center provides dietitian and nutritionist services to clients. For more information, contact them at 1-800-597-0653.

How to Contact HEB Partner Services Center

Call at 1-800-597-0653 to claim assistance regarding various issues like products, order and returns.
Monday: 8:00 a.m. to 1:00 p.m., Tuesday to Friday: 8:00 a.m. to 5:00 p.m.
For queries about Central Market send an email at News@heb.com

HEB Partner Service Center San Antonio

646 S Flores St, San Antonio, TX 78204
210-938-8000

HEB Partner Net Customer Service

Call at 1-800-597-0653
HEB Partner Service Center Monday to Friday: 8:00 a.m. to 5:00 p.m.
HEB Partner Help Line: 1-800-597-0653 / (210) 938-7555

H-E-B extends a perk program to its valued customers through a discount card, providing access to savings, discounts, and special offers. Cardholders are entitled to a 10% discount on any purchase at H-E-B or Central Market.

Eligibility for H-E-B Partner Card

The card is exclusively issued to qualified employees under the Internal Revenue Code, not as part of an employee benefit plan. It must be presented at the time of in-store purchases and is not valid for online transactions.

How to Obtain a Discount Card

Eligible partners have the option to apply for an additional partner card for a qualified family member. To request an extra card, partners can call 210-938-7555 or dial 1-800-597-0653.

Explore HEB Discount Card Benefits

The card offers a 10% discount on HEB products, applicable to regular, promotional, and clearance-priced merchandise. This discount is applicable to the following products:
  • Grocery and Bakery
  • Market, Deli, Prepared Foods and Seafood
  • Produce, Drugstore and Pharmacy
  • General Merchandise
  • Texas Backyard and Floral

Health Services by Heb Partner Service Center

The HEB service center offers a range of health services to its members, spanning various categories. These services encompass:
  1. Immunization

    The health services cover a comprehensive array of immunization facilities, providing vaccines for various flu and viruses. Immunizations include vaccines for Flu, Hepatitis A, Hepatitis B, HPV/Cervical Cancer, Measles, mumps, rubella (MMR), Meningitis, and Pneumonia.
  2. Health Screening Service

    HEB pharmacy centers provide five types of screening facilities to clients, covering blood sugar, blood pressure, and a complete cholesterol test.
  3. Medicare Services

    The service center delivers healthcare services under the Medicare program, offering free hospital insurance, healthcare insurance, and assistance in obtaining prescribed medicines. Members can also access free medical assistance for disabled individuals and patients with chronic ailments.
  4. Lab Services

    The pharmacy service provider offers advanced laboratory services for all types of medical tests, including blood and medical examination tests. The labs are equipped to conduct health condition screening tests.
  5. Diabetes Care

    Complete diabetes care is provided from diagnosis to treatment. The service center also offers assistance regarding diabetic care kits and medication.

Find HEB Partner Service Center & Store Locations In USA

HEB Partner Health Center

4949 Rittiman Road, San Antonio, TX 7820
210-938-9355
Monday 8:00 a.m. to 1:00 p.m., Tuesday to Friday: 8:00 a.m. to 5:00 p.m.

Riverside H-E-B Convenience Store

2512 E. Riverside Dr., Austin, TX 78741
(512) 448-3513
Hours of Operation: 6:00 a.m. to 11:00 p.m

Round Rock H-E-B Convenience Store

3780 Gattis School Rd., Round Rock, TX 75573
(512) 246-3215
Hours of Operation: 6:00 a.m. to 12:00 a.m.

Hutto H-E-B Convenience
5008 Gattis School Rd., Hutto, TX 78634
(512) 520-1200

Mission H-E-B Convenience

2216 North Conway, Mission, TX 78572
(956) 424-7947
Hours of Operation: 6:00 a.m. to 11:45 p.m.

Gulf Area

105 N. Sunset Strip St., Kenedy, TX 78119
(830) 583-0014

Bandera H-E-B Convenience

11652 Bandera Rd., San Antonio, TX 78249
(210) 600-3100

Bulverde & 1604 H-E-B Convenience

17439 Classen Rd., San Antonio, TX 78247
(210) 642-4769

Featured Service of HEB Pharmacy

  • Cost Savings
  • Flu Shots and Other Immunizations
  • Health Screenings
  • Comprehensive Diabetes Management Programs
  • Complete Transparency
  • Pass-through Pricing
  • Answers to any injection questions you might have
  • Information on how to best manage any possible side effects
  • Flexible and Custom Choices
  • World-Class Customer Service
  • Insightful Reporting

HEB Employee Account

Accessing multiple services through the HEB employee or partner account login is facilitated through the account portal. This login portal enables partners to manage their accounts, access online resources, and review employee benefits. To log in as a partner, one must possess the necessary login credentials. If you don't have the login details, you need to register first at:

To Register for Partner Account

  1. Visit the "www.heb.com"
  2. Click on "Log In or Register" option
  3. Click on "Create a New Account"
  4. Enter personal and contact information
  5. Choose a "Used ID and Password"
  6. Confirm the details and complete the process

Heb Employee Benefits

HEB extends a range of benefits to its partners or employees across various categories:

Valued Partner Perks Card

All partners or employees are entitled to receive a 10% discount on all H-E-B Own Brand Products.

Partner Health Plan

The health plan covers all medical assistance and insurance benefits for partners.

Partner Stock Plan

This plan allows partners to invest in stocks and avail associated benefits.

Child Care & Parental Leave Benefits

Childcare and parental benefits encompass adoption assistance, company-sponsored family events, family medical leave, flexible work schedules, and generous parental leave.

Health Insurance & Wellness Benefits

The center provides dental insurance, disability and life insurance, along with mental health benefits.

Contact by Scan

Contact HEB Partner Service Center by Scanning this QR Code

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