Hennepin County Service Center Wait Times

Hennepin County Service Center Phone Number Call at 612-348-8240 to seek all needed assistance.
Send all concerned comments, queries and questions via an email at servicecenterinfo@hennepin.us.
The dedicated service hours include Monday to Friday from 8:00 a.m. to 4:30 p.m.

Book Appointment

Schedule an appointment in advance in order to save time before visiting a service center.

The Hennepin County service center serves as a centralized hub for citizens to access various government services and public programs. The center operates within established work hours, and citizens can inquire about waiting times. Refer to the list below to identify service locations along with their specific service hours.

Hennepin County Southdale Service Center

1225 Southdale Center, Edina, MN 55435, United States
Monday to Friday 8:00 a.m. to 4:00 p.m. and Sat, Sun closed.
+1 612-348-8240

Brooklyn Center, Minnesota

6125 Shingle Creek Pkwy, Brooklyn Center, MN 55430, United
Monday to Friday 8:00 a.m. to 4:00 p.m. and Sat, Sun closed.

Chanhassen Service Center

7808 Kerber Blvd., Chanhassen, MN 55317
Service Email: ChanSvcCtr@co.carver.mn.us
(952) 361-3900
Service M-F: 8:00 a.m. to 4:30 p.m.

Chaska License Center

418 Pine Street, Chaska, MN 55318
Service Email: ChaskaSvcCtr@co.carver.mn.us
(952) 361-1900
Service M-F: 8:00 a.m. to 4:30 p.m.

Maple Grove

9325 Upland Ln N, Maple Grove, MN 55369, United States
+1 612-348-8240

North Minneapolis Human Services Centers

1001 Plymouth Ave N, Minneapolis,
MN 55411, United States
+1 612-348-3000

Hennepin County Human Services Centers

1011 1st St S, Hopkins, MN 55343, United States
+1 612-348-3000

Public Service Center

250 S 4th St, Minneapolis, MN 55415, United States
+1 612-673-2301

Check Wait Times for Getting Driving License

Driving licenses are issued by the county service center across three categories, with specified waiting periods outlined for each:

Wait Time for Standard License

A waiting period of 33 days is mandated for the issuance of a standard ID following a successful test.

Real ID Compliant License

The waiting duration extends to 46 days post the completion of the driving test for a Real ID compliant license.

Enhanced License

Applicants pursuing enhanced licenses are subjected to a waiting period of 56 days.

Wait Time for Driving Test

A mandatory waiting period of no less than 30 days is enforced following the application for a driving license.

Appointment Time

Appointments can be scheduled up to 90 days in advance.

How much Time it Takes to Get Provisional License

Eligibility criteria for obtaining a provisional license for applicants who have reached 18 years of age and held an instructional permit for at least six months are outlined below. Follow these criteria when applying for a first-time license.
  • Applicant must be at least 16 years of age
  • Applicants must have successfuly passed a road test
  • Have completed behind-the-wheel instruction
  • Should have completed 30 hours of classroom instruction
  • Must posses an instruction permit for six months with no conviction for moving or alcohol/controlled-substance violations
  • Must carry a signature from a parent or guardian certifying at least 30 hours of supervised driving

Services by Hennepin County Service Center

The Hennepin County service center provides a range of services to citizens through different offices, serving as a central location for accessing various government services, programs, and policies.

Birth and Death Certificates

Citizens can apply for birth and death certificates at the community service center.

Parking Permissions

The service center also facilitates obtaining permissions for operating parking slots and provides parking services for disabled persons.

Driving Licenses

The community service center allows drivers to apply for licenses, conduct driving tests, and offers other driving-related services.


Citizens can apply for passports and other travel-related documents.

Health Cards

Beneficiaries can apply for health cards and also access various funds designated for healthcare services.

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