IBM Employee Service Center Phone Number


The provision for obtaining assistance from the HR Department or Employee Service Center of IBM through the IBM Employee Service Center Phone Number is available at 1-800-426-4968.
  • Employee Service Support Number

    Inquiries concerning benefits and other service programs for IBM employees and retirees in the United States can be addressed by contacting 800-426-4968. Non-U.S. employees seeking support for relevant issues can obtain assistance by calling +1 914-499-4000.
  • Retirement Benefits Support

    For additional assistance regarding primary retirement benefits, including expired retired IBM, pension payments, 401K plans claims, retiree life insurance benefits, dial 1-888-937-0720.
  • Social Security Number (SIN)

    Retirees and active employees seeking help regarding the SIN can visit the Rochester Social Security Office at Suite 100, 2443 Clare Lane NE, Rochester, MN 55906, or speak to a representative at 1-877-405-3631.
  • IBM Retiree Health Care Insurance Benefits

    Claim health care insurance plans and benefits by calling 1-855-359-7380.
  • IBM Long Term Care Policy

    For IBM Long Term Care plan claims, contact John Hancock, the operational in-charge, at 1-800-255-8991.
  • Retiree IBM Alumni Club

    Retired IBM employees registered with the Rochester IBM Alumni Club can claim membership benefits by calling 1-651-377-8893 or by sending requests to Rchret@aol.com.
  • The IBM service office is located at 1 New Orchard Road, Armonk, New York 10504-1722, United States.
  • For general inquiries and feedback, send an email to askibm@vnet.ibm.com.

IBM Employee Verification Phone Number

Queries related to the verification of employees can be directed by calling 800-426-4968. Current employees are encouraged to utilize this number to obtain verification reports.

IBM Retiree Service Center Phone Number

The retiree employees of IBM can avail assistance at 866-937-0720 .

IBM Employee Benefits Phone Number

Call at 1-800-426-4968 to claim benefits.

IBM Employee (Fidelity) Services & Phone Numbers

Employee Service Departments/BenefitsFidelity Phone NumbersService Hours
401(k), 403(b), 457, Health Plans, Pension, HR/payroll, and Workplace Benefit Plans 800-835-5097 Mon.-Friday: 8:30 a.m. to 8:30 p.m. ET
International Trading 800-544-2976 Mon.-Friday: 5:00 a.m. to 7:00 p.m. ET
Fidelity Managed Accounts 800-544-3455 Mon.-Fri., 8:00 a.m. to 7:00 p.m. ET
TTY/TDD Services 800-544-0118 Available 24/7
Fidelity Automated Service Telephone 800-544-5555 Available 24/7
Term Life Insurance800-642-6904 / 888-343-8376 then press 3Mon.-Friday: 8:00 a.m. to 8:00 p.m. ET
Annuities 800-634-9361 / 800-345-1388Mon.-Friday: 8:00 a.m. to 8:00 p.m. ET
Fidelity Charitable Planning 800-952-4438 / 800-262-3518 Mon.-Friday: 8:30 a.m. to 8:00 p.m. ET
Fidelity HSA Debit Card/ Visa Signature Credit Card 888-377-0323 / 888-551-5144Available 24/7

Services & Benefits by IBM Employee Service Center

Benefits

IBM (International Business Machines) employees have access to a comprehensive array of service benefits, including:
  • Health Insurance


    This benefit encompasses medical coverage with various healthcare plans, including IBM PPO and IBM PPO Plus. It extends coverage to a majority of hospitals for mental health, vision, HAS, and dental. It also covers emergency healthcare leaves.
  • 401(k) Plan


    IBM contributes to the 401(k) plan for both active and retired employees.
  • Dental Insurance


    IBM provides dental insurance benefits, offering an annual coverage of almost $2,000 for dental cleanings, braces, and various dental procedures.
  • Vision Insurance


    Employees receive free eyewear or contact lenses annually and enjoy significant discounts on regular eye checkups.
  • Health Savings Account (HSA)


    IBM includes an HSA feature in medical benefits, providing an annual payment of almost $300.
  • Flexible Spending Account (FSA)


    This tax-free account is designed for employees.
  • Employee Stock Purchase Plan


    IBM offers a 5% discount to employees on the purchase of home goods and other items.
  • Retirement Plan


    Administered by Fidelity, this service benefit aims to enhance employees' lives with deferred profit plans and enrolled retirement plans.
  • Work from Home


    IBM provides opportunities for employees to work from home with flexible hours.
  • Maternity & Paternity Leaves


    Female employees are entitled to 16 to 18 weeks of maternity leave following childbirth, and paternity leave of 12 weeks is also offered.
  • Family Medical Leave


    Employees are granted leave for 2 to 12 weeks in case of medical emergencies or for caring for ill family members.

IBM Retiree Benefits Phone Number

The phone number for IBM Retiree benefits is 1-888-937-0720. For inquiries related to retiree benefits, health insurance benefits can be addressed by calling 1-855-359-7380. Call these numbers to speak with a service representative and seek assistance regarding retiree benefits.

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