401-863-4357A center is a component of the well-established university located in Providence, Rhode Island. The university encompasses various educational centers including the College, Graduate School, Alpert Medical School, School of Engineering, School of Public Health, and School of Professional Studies. For further information, assistance can be sought by contacting the helpdesk at:
401-863-4357 help@brown.eduIT Center Brown Network and Wireless Connectivity Services
The center offers support for brown-owned laptops, computers, or any other devices regarding network or wireless issues, such as:
1. Configuring Windows OS for Brown's Wireless Network
2. Retrieving IP Address
3. Configuring Linux for Brown's Wireless Network
4. Assistance with MAC Address of a Computer or Device
5. Adjusting the Order of Preferred Wireless Networks
6. Configuring macOS for Brown's Wireless Network, etc. For additional details, contact the service department at
401-863-4357 help@brown.eduIT Center Brown Zoom for Teaching and Learning Support
The Zoom for teaching and learning aids in:
1. Utilizing Zoom for Remote Teaching
2. Conducting Office Hours via Zoom
3. Delivering Virtual Classes for Students using Zoom
4. Resolving Zoom Login Errors within Canvas, etc.
For assistance related to IT Service Center / Alumni Help Desk, visit
IT Service Center IT CCV's BrownBox Service
The center offers CCV's BrownBox service for sharing large files through a web interface.
IT Service Center Brown Active Directory Support
This support encompasses a centralized Windows directory service for authenticating users, computers, and group objects. For further assistance, contact the IT Service Center at
(401) 863-4357