JEA Jacksonville Florida Service Center: Outage Phone Support, Locations And Service Hours

Main Branch Details

Contact Us: JEA is a utility service provider in Jacksonville and they provide electricity, water and sewer services to the customers. In order to get in touch with them, you can visit the official Contact page provided by them or you may refer the below mentioned information.
Customer Service Number: You can call at +19046656000 in order to get the resolution of your queries with respect to the services provided by them.
Location: JEA Westside Service Center is located at 6727 Broadway Ave, Jacksonville, FL 32254, United States.
Residential Support: For queries related to this type of service, you can call the residential department at (800) 683-5542 .
Commercial Support: Since JEA deals with different utility services, so they have developed a helpline no (904) 665-6250 , where all of the commercial tasks are handled. Further you can send mail at for documented support.
Claim Service: If there has been a loss in the property like damage caused by JEA operation or vehicles, you can contact the Jacksonville Risk Management division at (904) 630-4925 , and they will provide you the resolution along with the claims that you will make.
Outage Support: During a power outage or to report any kind of break in service you can call the outage support department at (904) 665-6000 , even if you report at the automated system still then it will work.
Inquiry Support: For queries related to outages and other services, you can visit the official Frequently Asked Questions page where most of the Answers will be available for your ease.
Payment Service: The utility bills can be paid online or in person at Customer center, Western Union and other similar payment locations. Further you can pay by phone at (800) 683-5542 or you can send check, money order at JEA, P.O. Box 45047, Jacksonville, FL 32232.
Residential Service Hours
Monday to Friday7:00am to 6:00pm
Commercial Service Hours
Monday to Friday8:00am to 6:00pm
Driving Directions: In order to reach JEA Westside Location easily from home, you can simply follow the directions available on maps.

JEA Locations In Jacksonville

JEA Electric Utility
21 W Church St, Jacksonville, FL 32202
Monday to Friday: 8:00am to 5:00pm

JEA Corporate Office
1801 Art Museum Dr, Jacksonville, FL 32207

Kernan Blvd N, Jacksonville, FL 32225

JEA Northside Power Station
4377 Heckscher Dr, Jacksonville, FL 32226
Open 24hrs on all Weekdays

JEA Greenland WTP & Energy
6850 Energy Center Dr, Jacksonville, FL 32256

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