General questions and comments concerning residential and commercial connections can be directed through the
Contact Us page.
Assistance regarding power and water services is provided by the Los Angeles Department of Water and Power (LADWP) through a call at
(1-800-342-5397).
Residential Power/Water
Residential power and water connection issues can be addressed through a call at
(1-800-342-5397) during Mon.-Fri.: 7:00 a.m. to 7:00 p.m., Sat.: 7:00 a.m. to 2:00 p.m. & Sun. and holidays: Closed.
TDD/TTY
Assistance for impaired persons can be requested by calling at
(1-800-432-7397).
Commercial Power/Water
Support for business or commercial water and electricity connections can be obtained by dialing
1-800-499-8840 between Mon.-Fri.: 7:00 a.m. to 6:00 p.m.
Billing and Payment Queries
To pay the bill by phone or through the LADWP Payment Center, contact at
(1-877-697-2939). Registered Account Number and Access Code (4 digits) must be provided to log into the account.
Watts CSC Location
The service center is located at Watts Historic Train Station, 1686 E 103rd St, Los Angeles, CA 90002.
Book/ Schedule Appointments
Appointments can be scheduled by contacting at
(800) 342-5397.
Near Me Locations
Nearby Service Centers for power and water outages can be found by following the provided link page.
LADWP Receiving Station B
9615 S Central Ave, Los Angeles, CA 90002
(323) 590-0641 Monday to Friday: 6:00 a.m. to 3:00 p.m., Saturday & Sunday: Closed
Near You LADWP Customer Service Centers (CSC)
(800) 342-5397 Boyle Heights CSC: 919 S. Soto Street #10, Los Angeles, CA 90023
West Los Angeles CSC: 1394 S. Sepulveda Boulevard, Los Angeles, CA 90025
Central CSC: 4619 S. Central Avenue, Los Angeles, CA 90011
Crenshaw CSC: 4030 Crenshaw Boulevard, Los Angeles, CA 90008
JFB Lobby CSC: 111 N. Hope Street, Los Angeles, CA 90012
Hollywood CSC: 6547-B Sunset Boulevard, Los Angeles, CA 90028
Lincoln Heights CSC: 2417 Daly Street, Los Angeles, CA 90031
Slauson/Vermont CSC: 5928 S. Vermont Avenue, Los Angeles, CA 90044