Auto Draft is a straightforward online tool crafted for executing payments, enrolling, or effecting alterations in the Auto Draft Authorization for your mortgage bank account.
Customer Service Center
Reach out to the service desk by dialing
1-866-792-4357 to secure all necessary assistance.
Insurance Services
For assistance from the insurance department, contact them at
1-910-692-5754 or shoot them an email at
FBISInfo@localfirstbank.com. Familiarize yourself with a diverse array of insurance products, including auto and recreational, property, commercial auto equipment, and more.
Residential Construction Loan Servicing
If you have inquiries regarding residential construction loan servicing, get in touch at
866-792-4357.
Mortgage Loan
The center extends support for a broad spectrum of mortgage loan types, encompassing Conventional, governmental, Jumbo, Construction, Medpro, housing loans, and more.
Positive Pay
Business customers seeking information on "Positive Pay" can obtain support by reaching out to the concerned team via email at
BusinessSupport@LocalFirstBank.com.
Business Services
Support related to ACH file submissions, Domestic and international Wire submissions, Online banking setup, etc., is available by calling
1-866-435-7208 from Monday to Friday, 8:00 a.m. to 6:00 p.m.
Loan Operation Payments
Forward your loan operation payment to "P.O. Box 10209, Greensboro, NC 27404-0209."
Location of Loan Service Center Auto Draft(Loan Srvc Cntr Auto Draft) Near Me
Mortgage Auto Draft Servicing Center
Give a call at
1-866-443-3394 to get support related to the monthly payment or
how to set up automatic drafts.Mortgage Serviced by Dovenmuehle
PO Box 371306, Pittsburgh, PA 15250-7306
1-866-792-4357 Construction Loans
Loan Operations Department 2nd Floor 101 N Spring Street, Greensboro, NC 27401
How to Get Mortgage Loan Payment Support
Mortgage Loan Queries
Have questions regarding mortgage loans? Call us at
1-866-443-3394 to get general information and assistance.
Bill Pay Support
For telephonic assistance with Bill Pay, dial
1-855-874-7564 or
1-866-792-4357 (
options 2-1-2) from Monday to Friday, 7:30 a.m. to 2:00 p.m. Feel free to inquire about general functionalities within the Bill Pay website at the same number.
General Banking Support
Customers seeking information or consultation regarding inquiries about checking, savings, loans, and CD accounts can reach the 24/7 service desk by phone at
1-888-518-4636.
What Business Support Is Offered
Customers can get wide range of the business-related support including the following
- ACH file submissions Support
- Wire Submission Assistance for Both Domestic and International
- Assistance related to Online account creation, login or updating for business users
- Rem ote Deposit Capture using Desktop
- Positive Pay
For more detailed information about business support, you can obtain assistance by sending an email to
BusinessSupport@LocalFirstBank.com. It's important to note that sending account information via email is not allowed. Additionally, please be aware that it may take up to 48 hours to receive a response from the service team.
If you prefer assistance by phone, you can reach the support team at
1-866-435-7208 during Monday to Friday, 8:00 a.m. to 6:00 p.m.
How to Get Bankcard Services
For assistance with Bankcard services, customers can dial
1-866-256-2273 or send a fax to 910-572-9785. The main support center can address inquiries related to debit or credit cards, as well as card activation.
Lost or Stolen Debit Cards
To address issues related to lost or stolen debit cards, you can discuss your concerns at
1-800-500-1044. This service is available 24 hours a day.
Lost or Stolen Credit Cards
For assistance with lost or stolen credit cards, give a call to
1-866-563-1335. This service is available 24 hours a day to provide all possible assistance.
Payments
Payments can be sent to the following address:
Mail payments to:
PO Box 70222, Philadelphia, PA 19176-0242
Bill Pay Support
To contact the customer service team, you can reach them at
1-855-874-7564 or
1-866-792-4357 with options "2-1-2." They are available Monday to Friday from 7:30 a.m. to 2:00 a.m. The service team is ready to assist with general bill payment questions and inquiries about the functionality of the Bill payment website.
24-Hour Telephone Banking & Loan Operations
24-Hour Telephone Banking
ndividuals can access 24-hour telephonic support for general account inquiries, checking, savings, loans, or CD accounts by calling
1-888-518-4636.
Loan Operations
Payments of Loan operations can be mailed to
P.O. Box 10209
Greensboro, NC 27404-0209
Mortgage Loans Support
Support related to the General Mortgage Servicing can be availed by dialing
1-866-443-3394 Residential Construction Loan Servicing:
1-866-792-4357 One Rewards Program Services
Rewards customer service desk can be reached out at
1-866-244-8861 to avail general assistance related to the debit or credit card reward points and about how to make redemption with the help of the reward points.
Mobile Deposit Support
Queries related to the general mobile deposits can be asked by writing to
CustomerService@LocalFirstBank.com by dialing
1-866-792-4357 from Monday to Friday: 7:00 a.m. to 11:00 p.m., Saturday & Sunday 9:00 a.m. to 4:00 p.m.