Loan Service Center Auto Draft

Auto Draft is a straightforward online tool crafted for executing payments, enrolling, or effecting alterations in the Auto Draft Authorization for your mortgage bank account.

Customer Service Center

Reach out to the service desk by dialing 1-866-792-4357 to secure all necessary assistance.

Insurance Services

For assistance from the insurance department, contact them at 1-910-692-5754 or shoot them an email at FBISInfo@localfirstbank.com. Familiarize yourself with a diverse array of insurance products, including auto and recreational, property, commercial auto equipment, and more.

Residential Construction Loan Servicing

If you have inquiries regarding residential construction loan servicing, get in touch at 866-792-4357.

Mortgage Loan

The center extends support for a broad spectrum of mortgage loan types, encompassing Conventional, governmental, Jumbo, Construction, Medpro, housing loans, and more.

Positive Pay

Business customers seeking information on "Positive Pay" can obtain support by reaching out to the concerned team via email at BusinessSupport@LocalFirstBank.com.

Business Services

Support related to ACH file submissions, Domestic and international Wire submissions, Online banking setup, etc., is available by calling 1-866-435-7208 from Monday to Friday, 8:00 a.m. to 6:00 p.m.

Loan Operation Payments

Forward your loan operation payment to "P.O. Box 10209, Greensboro, NC 27404-0209."

Location of Loan Service Center Auto Draft(Loan Srvc Cntr Auto Draft) Near Me

Mortgage Auto Draft Servicing Center

Give a call at 1-866-443-3394 to get support related to the monthly payment or how to set up automatic drafts.

Mortgage Serviced by Dovenmuehle

PO Box 371306, Pittsburgh, PA 15250-7306
1-866-792-4357

Construction Loans

Loan Operations Department 2nd Floor 101 N Spring Street, Greensboro, NC 27401

How to Get Mortgage Loan Payment Support

Mortgage Loan Queries


Have questions regarding mortgage loans? Call us at 1-866-443-3394 to get general information and assistance.

Bill Pay Support


For telephonic assistance with Bill Pay, dial 1-855-874-7564 or 1-866-792-4357 (options 2-1-2) from Monday to Friday, 7:30 a.m. to 2:00 p.m. Feel free to inquire about general functionalities within the Bill Pay website at the same number.

General Banking Support

Customers seeking information or consultation regarding inquiries about checking, savings, loans, and CD accounts can reach the 24/7 service desk by phone at 1-888-518-4636.

What Business Support Is Offered

Customers can get wide range of the business-related support including the following
  • ACH file submissions Support
  • Wire Submission Assistance for Both Domestic and International
  • Assistance related to Online account creation, login or updating for business users
  • Rem ote Deposit Capture using Desktop
  • Positive Pay
For more detailed information about business support, you can obtain assistance by sending an email to BusinessSupport@LocalFirstBank.com. It's important to note that sending account information via email is not allowed. Additionally, please be aware that it may take up to 48 hours to receive a response from the service team.

If you prefer assistance by phone, you can reach the support team at 1-866-435-7208 during Monday to Friday, 8:00 a.m. to 6:00 p.m.

How to Get Bankcard Services

For assistance with Bankcard services, customers can dial 1-866-256-2273 or send a fax to 910-572-9785. The main support center can address inquiries related to debit or credit cards, as well as card activation.

Lost or Stolen Debit Cards

To address issues related to lost or stolen debit cards, you can discuss your concerns at 1-800-500-1044. This service is available 24 hours a day.

Lost or Stolen Credit Cards

For assistance with lost or stolen credit cards, give a call to 1-866-563-1335. This service is available 24 hours a day to provide all possible assistance.

Payments

Payments can be sent to the following address:
Mail payments to:
PO Box 70222, Philadelphia, PA 19176-0242

Bill Pay Support

To contact the customer service team, you can reach them at 1-855-874-7564 or 1-866-792-4357 with options "2-1-2." They are available Monday to Friday from 7:30 a.m. to 2:00 a.m. The service team is ready to assist with general bill payment questions and inquiries about the functionality of the Bill payment website.

24-Hour Telephone Banking & Loan Operations

24-Hour Telephone Banking

ndividuals can access 24-hour telephonic support for general account inquiries, checking, savings, loans, or CD accounts by calling 1-888-518-4636.

Loan Operations

Payments of Loan operations can be mailed to
P.O. Box 10209
Greensboro, NC 27404-0209

Mortgage Loans Support

Support related to the General Mortgage Servicing can be availed by dialing 1-866-443-3394
Residential Construction Loan Servicing: 1-866-792-4357

One Rewards Program Services

Rewards customer service desk can be reached out at
1-866-244-8861 to avail general assistance related to the debit or credit card reward points and about how to make redemption with the help of the reward points.

Mobile Deposit Support

Queries related to the general mobile deposits can be asked by writing to CustomerService@LocalFirstBank.com by dialing 1-866-792-4357 from Monday to Friday: 7:00 a.m. to 11:00 p.m., Saturday & Sunday 9:00 a.m. to 4:00 p.m.

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