To check the service hours and phone numbers of the Lottery Claim customer service center, please refer to the following information:
Customer Service
Call at
1-800-222-0996 for prize claims, payments, tax requirements, and general information.
Email Service
Queries can be sent via email to Customerservice@lottery.nj.gov.
Club Membership
Contact at
1-877-789-4935 for VIP club membership and second chance lottery entry-related services.
Service hours: 8:30 a.m. to 4:30 p.m. Monday to Friday.
Service Center Location
Lawrence Park Complex
1333 Brunswick Avenue Circle
Trenton, NJ 08648
New York Lottery Customer Service Center
| Service Center | Phone Number | Hours |
|---|
| Batavia | (585) 343-3750 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Buffalo | (716) 847-3480 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Yonkers, NY | (914) 968-4200 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Farmington | (585) 924-3232 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Fishkill, NY | (845) 897-5028 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Hamburg | (716) 646-6109 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Islandia, NY | (631) 232-3000 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Plainview, NY | (516) 222-8224 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Monticello, NY | (845)794-4100 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Jamaica, NY | (718) 215-2828 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Saratoga Springs, NY | (518) 584-2110 | Monday to Friday - 8:00 a.m. to 10:00 p.m.
Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Schenectady, NY | (518) 388-3370 | Monday to Friday - 8:30 a.m. to 5:00 p.m. |
| Syracuse, NY | (315) 448-4314 | Monday to Friday - 8:30 a.m. to 4:30 p.m. |
| Nichols, NY | (888) 946-8464 | Monday to Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
| Vernon, NY | (877) 888-3766 | Monday to Saturday - 9:00 a.m. to 10:00 p.m.
Sunday - 12:00 p.m. to 10:00 p.m. |
How to Contact Lottery Service Center in Virginia (VA)
Lottery Headquarters
600 E. Main Street
Richmond, VA 23219
8:30 a.m. until 5:00 p.m.
(804) 692-7000 Prize Zone West
Office 8:30 a.m. until 5:00 p.m.
1620 E. Parham Rd.
Richmond, VA 23228
(804) 692-7950 Fax: (804) 266-1748
Shenandoah Valley
Office 8:30 a.m. until 5:00 p.m.
1790-26 E. Market Street
Harrisonburg, VA 22801
(540) 433-7979 Fax: (540) 433-9299
Hampton Roads
Office 8:30 a.m. until 5:00 p.m.
2306-2308 W. Mercury Blvd.
Hampton, VA 23666
(757) 825-7800 Fax: (757) 825-7813
Southwest Virginia
Office 8:30 a.m. until 5:00 p.m.
408 E. Main Street
Abingdon, VA 24210
(276) 676-5540 Fax: (276) 676-5548
Roanoke ValleyOffice 8:30 a.m. until 5:00 p.m.
1287 Towne Square Blvd.
Roanoke, VA 24012
(540) 561-7011 Fax: (540) 561-7402
Northern Virginia
Office 8:30 a.m. until 5:00 p.m.
14550 Potomac Mills Rd.
Woodbridge, VA 22192
(703) 494-1501 Fax: (703) 494-0640
Central Virginia
Office 8:30 a.m. until 5:00 p.m.
1524 South Main Street
Farmville, VA 23901
(434) 392-7294 Fax: (434) 392-7292
What is the Eligibility Criteria to Buy Lottery
In order to buy a lottery ticket in USA, below given criteria must be fulfilled by the participants
- A buyer must be 18 years or older to purchase a lottery ticket
- Buyers must be 21 or older to purchase a New York Lottery Quick Draw ticket
- The lottery agency must be registered with State Gaming Commission
- Agency must follow the state Gaming commission rules and regulations
How to Buy a Lottery Ticket in USA
Follow the below steps to buy a lottery ticket in USA.
- Visit the nearest lottery store and ask for desired ticket.
- Choose one ticket from the available lottery games.
- Pick the numbers you want to bet on
- Mark the number in a grid on an official lottery playslip
- Wait for the result day to claim prizes
How to Claim Lottery Prizes
After winning the lottery, a buyer can follow the below procedures to claim their prizes:
1. Claim at Retailer Location
Visit the nearest licensed Lottery retail location with the signed winning ticket. The retailer will assist you in claiming your prizes.
2. Claim Online
Schedule an appointment online with the Lottery's customer service centers. For New York Lottery tickets, you can schedule an appointment here. Follow the online process to claim your prizes.
3. Through Mail
Mail the Lottery ticket to the official agency along with the winning ticket and a valid government-issued ID. Ensure that you provide all necessary information and follow the agency's instructions for claiming prizes through mail.
Remember to sign the back of the winning ticket and have the original ticket with you when claiming prizes. Each lottery agency may have specific procedures, so it's essential to follow their guidelines for a smooth prize redemption process.