Lumen Health And Life Service Center

The Lumen Health and Life service center is dedicated to providing support to employees regarding healthcare benefits.
866-935-5011 or 800-729-7526 and then press 2 to obtain assistance regarding employee benefits, including dental, medical, pension, life insurance, vision, HSA, FSA, CSA, disability, and other retirement plans.

Service Benefits

833-925-0487 to claim service benefits.
HRconnect-NA@lumen.com.
Monday Through Friday, from 7:30 a.m. to 5:30 p.m.
214 E. 24th Street, Vancouver, WA 98663

Health and Life Support

8333-925-0487 to avail support for health and life service benefits.

Retiree Benefits

800-729-7526 to seek assistance regarding retiree benefits.

Lumen Health and Life Service Center at Businessolver

10400 NE 4th St, Bellevue, WA 98004
833-925-0487
ER@businessolver.com

Lumen Health and Life Service Center at Alight

1.833.444.4748
Monday Through Friday: 1:30 a.m. to 4:30 p.m. Central

Health & Welfare Support Hours:

Monday Through Friday: 8:00 a.m. to 4:30 p.m. CT

MyChoice Accounts (MCA)

claims@mychoiceaccounts.com
Fax: 855-883-8542

Mailing Address

MyChoice Accounts, MSC 163940, PO Box 105168, Atlanta, GA 30348-5168

Services Provided by Lumen Health and Life Service Center

The Lumen Health and Life Service Center serves as an online support department for employees of Lumen Technologies (CenturyLink), overseeing all employee services and benefits. Lumen Technologies (CenturyLink) operates as a telecommunication company based in Monroe, LA, offering network and IT services, Multi-Protocol Label Switching (MPLS), cloud and security solutions, broadband, voice, Ethernet, Voice over Internet Protocol (VoIP), hosting, and various other managed services. The service center is responsible for managing employee service benefits, including:

Employee Assistance Program (EAP)

This program provides employees with access to short-term counseling, healthcare, and mental wellness benefits.

Retirement Plans

The service center oversees and administers retirement benefit plans, payments, pensions, savings, and other social service benefits for retirees, including 401(k) and 403(b) plans, Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), disability benefits, and insurance.

Employee Stock Purchase Plans

Through this program, employees of Lumen Technologies have the opportunity to purchase stocks at exclusive prices.