1-800-343-5594 Monday to Friday between 9:00 a.m. and 5:30 p.m. EST.The Luxottica service center is tasked with providing warranty and repair services for major eyeglass and lens brands. Customers receive warranty benefits and after-sale services through this center, catering to brands such as Ray-Ban, Oakley, Vogue Eyewear, Persol, and others.
Warranty Services
Luxottica warranty coverage extends for 2 years from the purchase date from an authorized retailer. Under-warranty repairs include:
- Delamination and peeling of sun lens coating
- Bubbles or imperfections in lens coating
- Premature flaking or deterioration of frame coating
- Soldering defects of temple hinges and/or barrels
What is Not Covered Under Warranty
Luxottica does not cover normal wear and tear, nor does it cover damages caused by accident, abuse, neglect, shock, or improper use.
How to Claim Warranty
Customers can initiate a
service request by selecting the brand and providing product details to claim warranty benefits.