Customers have the option to leave general messages or inquiries through the
Contact Us form. Services can be accessed through the toll-free number
888.773.3154 .
For Sales Information
Information regarding both new and used inventory is available by calling
888.336.9269 .
For Parts Support
Requests and complaints regarding parts can be directed to us at
888.773.3154 .
For Services
Rate quotes for all services and parts can be obtained by speaking with a customer representative at
888.773.3154 . The service center is located at 1000 Mercedes Ln #7112, El Dorado Hills, CA 95762.
Roadside Assistance
Access to roadside assistance is available by contacting the team at the toll-free number
(1-800-367-6372) .
Book/ Schedule Appointments
To
Schedule Your Service, the provided form on the link page should be completed. For Factory Recall Appointments, dial
916-567-5100.
Near Me Locations
Local or
Nearby Repair Centers can be located by following the provided locator link.
Service Hours
Sales Hours
Monday to Saturday: 9:00 a.m. to 8:00 p.m. & Sunday: 11:00 a.m. to 6:00 p.m., Monday to Friday: 7:30 a.m. to 6:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. & Sunday: Closed
Parts Hours
Monday to Friday: 7:30 a.m. to 6:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. & Sunday: Closed
Finance Hours
Monday to Saturday: 9:00 a.m. to 8:00 p.m. & Sunday: 11:00 a.m. to 6:00 p.m.
Service, Sales & Parts Department Staff
Sales Department
Jim Taylor, General Manager:
Jtaylor@vonhousen.com 916.570.5286 Demi Le Marquand, General Sales Manager:
Demi@vonhousen.com 916.570.5201 Pat Upright, Floor Sales Manager:
Pupright@vonhousen.com 916.570.5228 Michael Lynch, Finance Director:
Mlynch@vonhousen.com 916.570.5263 Zachary Shiner, Finance Manager:
Zshiner@vonhousen.com 916.570.5221 Stephane Doize, Internet Sales Manager:
Sdoize@vonhousen.com 916.570.5246 Jared Ivey, Internet Manager:
Jivey@vonhousen.com 916-570-5248 Tony Soltero, Sales Consultant:
Tsoltero@vonhousen.com 916-570-5231 Service Department:Jason Downing, Service Manager:
Jdowning@vonhousen.com 916.570.5268 David Kaplan, Assistant Service Manager:
Dkaplan@vonhousen.com 916.570.5242 Matthew Coats, Reconditioning Manager:
Mcoats@vonhousen.com 916.570.5230 Parts Department:Josh Brady, Part Manager:
Jbrady@vonhousen.com (916) 570-5275 Kevin Hewitt, Parts Advisor:
Khewitt@vonhousen.com 916.570.5283 Jeff Griffin, Parts Advisor:
Jgriffin@vonhousen.com 916.570.5203 Auto Repair and Service Specials
- Synthetic Motor Oil replacement
- Genuine Mercedes-Benz Fleece Oil Filter Replacement
- Tire inflation check and correction
- All fluid level checks and corrections
- Brake component inspection & OEM parts
- Factory-trained and certified technicians