Mercedes Benz Of El Dorado Hills California Service Center

Customers have the option to leave general messages or inquiries through the Contact Us form. Services can be accessed through the toll-free number 888.773.3154 .

For Sales Information

Information regarding both new and used inventory is available by calling 888.336.9269 .

For Parts Support

Requests and complaints regarding parts can be directed to us at 888.773.3154 .

For Services

Rate quotes for all services and parts can be obtained by speaking with a customer representative at 888.773.3154 . The service center is located at 1000 Mercedes Ln #7112, El Dorado Hills, CA 95762.

Roadside Assistance

Access to roadside assistance is available by contacting the team at the toll-free number (1-800-367-6372) .

Book/ Schedule Appointments

To Schedule Your Service, the provided form on the link page should be completed. For Factory Recall Appointments, dial 916-567-5100.

Near Me Locations

Local or Nearby Repair Centers can be located by following the provided locator link.

Service Hours

Sales Hours

Monday to Saturday: 9:00 a.m. to 8:00 p.m. & Sunday: 11:00 a.m. to 6:00 p.m., Monday to Friday: 7:30 a.m. to 6:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. & Sunday: Closed

Parts Hours

Monday to Friday: 7:30 a.m. to 6:00 p.m., Saturday: 8:00 a.m. to 4:00 p.m. & Sunday: Closed

Finance Hours

Monday to Saturday: 9:00 a.m. to 8:00 p.m. & Sunday: 11:00 a.m. to 6:00 p.m.

Service, Sales & Parts Department Staff

Sales Department

Jim Taylor, General Manager: Jtaylor@vonhousen.com
916.570.5286

Demi Le Marquand, General Sales Manager: Demi@vonhousen.com
916.570.5201

Pat Upright, Floor Sales Manager: Pupright@vonhousen.com
916.570.5228

Michael Lynch, Finance Director: Mlynch@vonhousen.com
916.570.5263

Zachary Shiner, Finance Manager: Zshiner@vonhousen.com
916.570.5221

Stephane Doize, Internet Sales Manager: Sdoize@vonhousen.com
916.570.5246

Jared Ivey, Internet Manager: Jivey@vonhousen.com
916-570-5248

Tony Soltero, Sales Consultant: Tsoltero@vonhousen.com
916-570-5231

Service Department:
Jason Downing, Service Manager: Jdowning@vonhousen.com
916.570.5268

David Kaplan, Assistant Service Manager: Dkaplan@vonhousen.com
916.570.5242

Matthew Coats, Reconditioning Manager: Mcoats@vonhousen.com
916.570.5230

Parts Department:
Josh Brady, Part Manager: Jbrady@vonhousen.com
(916) 570-5275

Kevin Hewitt, Parts Advisor: Khewitt@vonhousen.com
916.570.5283

Jeff Griffin, Parts Advisor: Jgriffin@vonhousen.com
916.570.5203

Auto Repair and Service Specials

  • Synthetic Motor Oil replacement
  • Genuine Mercedes-Benz Fleece Oil Filter Replacement
  • Tire inflation check and correction
  • All fluid level checks and corrections
  • Brake component inspection & OEM parts
  • Factory-trained and certified technicians

Contact by Scan

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