Metro Customer Service Center: Transportation Services & Support

Metro Customer Service Center

The center is one of the nation's leading transportation organizations which provides expertise in transportation planning and advisement.
  • Metro Careers Services: The center provides career opportunities for Students and Recent Grads, women, Veterans and provides first-class benefits in addition to paying a competitive salary like medical and dental coverage, retirement pension, career pathways, etc. For more beneficial information click to careers
  • Metro Transportation Career Academy Program: The program covers youths for preparing themselves for summer or year-round job updates. The center professional helps in writing resume, practice interviews and much more.

Metro Customer Transportation Services Center Support & Locations

Metro Customer Service Center - Contact Us


Metro Help & Contacts
Service Location: Metro Headquarters - Los Angeles County Metropolitan -Transportation Authority - One Gateway Plaza -Los Angeles, CA 90012-2952.
Customer Service Number: 213.922.6000

Metro Transit Info
323.GO.METRO
Customer Service Number: 323.466.3876
Service Hours And Days: Monday to Friday 5:00 AM - 9:00 PM, Saturday 6:00 AM - 6:00 PM
Email:planatrip@metro.net

Metro Lost and Found
3571 Pasadena Avenue LA, CA 90031
Customer Service Number: 323.937.8920
Service Hours And Days: Monday to Saturday 9:00 AM - 5:00 PM.

Metro Sexual Harassment Assistance
Metro Security 888.950.7233
Metro’s Hotline 24/7 Confidential Sexual Harassment: 1.844.OFF.LIMITS or (1.844.633.5464)

Wheelchair Lift Hotline
1.800.621.7828

TAP Customer Service
866.TAPTOGO or (1.866.827.8646)
Service Hours And Days: Monday to Friday 8:00 AM - 4:30 PM.

LA Metro Transit Watch App
888.950.7233
24 hours - Available on the App Store and Google Play.

Metro Customer Relations
213.922.6235 or 1.800.464.2111
Email: CustomerRelations@metro.net

Metro Customer Centers Union Station/Gateway Transit Customer Center – East Portal.
One Gateway Plaza LA, CA 90012
Service Hours And Days: Monday to Friday 6:00 AM - 6:30 PM, Saturday and Sunday closed.