The address of 20101 Hamilton Av, Ste 100A, Torrance, CA 90502 USA is provided.The phone number, (877) 812-0022, is made available for inquiries.The electronic toll system in California, known as Metro Express Lanes Fastrak, enables toll payment without the need for drivers to stop at collection points. Assistance for toll payments, installation, and recharge services is offered by the customer service center of Metro Express Lanes.
Support for Metro FasTrak:
The contact number for assistance is (877) 812-0022.FasTrak, an electronic toll payment system, requires drivers to mount the device on their vehicle windshields for seamless toll tax payment without stopping at toll points.
Metro Express Lanes Ticket:
For toll evasion, violation tickets are issued to drivers lacking a proper transponder on their vehicles.How to Update Metro Express Lanes Account?
The Metro Express Lanes account can be updated through the following methods:
Online:
To update the account online, visit the
Login page. Sign in with login credentials, click "Add/Update Vehicle," check the existing license plate date, click "Add New," go to "Add Vehicle," and follow the prompts to update the account.
By Phone:
Call the customer service executive at
(877) 812-0022 for assistance. The service helpline remains available between Monday to Friday from 10:00 a.m. to 6:30 p.m.
Visit a Service Center
Visit one of the below service centers to update an account:
Torrance
20101 Hamilton Av, Ste 100A, Torrance, CA 90502
El Monte
3501 Santa Anita Av, El Monte, CA 91731.
Metro Express Lanes Map
The Metro ExpressLanes FasTrak account enables users to check the Express lanes map. Visit the
Metro Express lanes portal to check the map and learn how to use it.
Metro Express Lanes Login Assistance
Metro ExpressLanes empowers users to create an online account and access multiple services. Users with credentials can navigate through numerous online services on the Metro Express Lanes official web portal.Check the Metro Express Lanes Customer Service Benefits?
Manage Account
By logging into the online account, a user can manage their personal profile, apply for different services, and access online resources. Pay a Violation
The account enables a driver to pay violation tickets online. Go into the account, check the tickets, select a payment option online, and make payments. Sign Up for a New Account:
The official web portal allows creating a new account to obtain credentials necessary for accessing online services. Activate Transponder
By going into the account, a user can create a new FasTrak account and activate the transponder, essential for paying tolls electronically on highways. Receive Alerts
Registered users can receive alerts and information on Metro Express Lanes' upcoming plans, programs, and services.
Metro Express Lanes Payment Customer Assistance
The Metro Express lanes have established various payment means to pay tolls and toll violations. The payment means are discussed below:
Pay a Toll Violation:
The service provider offers a "Pay as You Go" option for payment via FasTrack. Drivers can pay electronically by mounting transponders on their vehicles.
Metro Express Lanes Pay by Phone:
All registered members and drivers can pay via phone. Call at
1-855-495-9777 between Monday through Friday, 7:00 a.m. to 7:00 p.m.
Payments by Mail:
The service provider accepts payments via mail. Send paychecks and other payments to the following address:
"Metro ExpressLanes
PO Box 39110
Los Angeles, CA 90039".
Online Payment:
To use online payment methods, a user must
login first and then navigate to "Pay a Violation".
How to Get Fastrak from Metro Service Center
The service center has devised multiple means to provide the Fastrak device to clients. Applicants can use the below means:
Get Online:
The Fastrak service center allows getting the electronic toll payment device online. Create a
web account and avail the Fastrak device easily.
Order by Phone:
Clients can order the Fastrak device over the phone by calling the 24-hour automated system at
877-229-8655 .
Walk-In Center:
Customers can get the Fastrak from the walk-in centers located at "375 Beale Street, San Francisco".
Contact Metro Expresslanes Service Center
Customer Service Phone Number:
Clients can call at
(877) 812-0022 to speak with a service representative.
Service Hours:
The dedicated service hours are Monday through Friday from 10:00 a.m. to 7:00 p.m.
Service Center Location:
For in-person assistance, visit the below-given centers.
Torrance, CA
20101 Hamilton Av, Ste 100A, Torrance, CA 90502
El Monte
3501 Santa Anita Av, El Monte, CA 91731.
Payment Service:
To pay payment by Mail at "Metro ExpressLanes
PO Box 39110
Los Angeles, CA 90039"
Updated Hours of Operation
Monday to Friday from 10:00 a.m. to 6:30 p.m.
Closed for lunch daily from 1:00 to 2:00 p.m.
Pay Violation Fee:
The service center allows clients to pay via cash or checks. Customers can check the
payment methods and avail needed assistance.
Payments by Mail
Metro ExpressLanes
PO Box 39110
Los Angeles, CA 90039
How to Update the License Plate on FasTrak Account?
Registered members can update license plates of vehicles on the Fastrak account by following the below steps:
- Visit the service portal to Login into the account.
- Click on "Add/Update" Vehicle
- Enter the end date of the license plate.
- Click on "Add New, Add Vehicle" and follow prompts.
- Add the new license plate number and click "confirm".