MetroCard is an easy payment card issues by MTA (Metropolitan Transportation Authority). The MetroCard contains various benefits and features. The card is used to buy train and bus tickets in New York USA. Cardholders can pay ticket amount and avail special discounts. The service centers for MetroCard provide below mentioned amenities.
Card Service Support: The customer service center provides all needed assistance to cardholders regarding multiple issues. Customers can avail assistance regarding Pay-Per-Ride (Regular) MetroCard and Unlimited Ride MetroCard from the MTA
help center .
Report Lost and Stolen of MetroCard: The customer service center enables a cardholder to report lost of stolen MetroCard. Clients can easily file a
lost or stolen claim online by providing personal details and incident information.Details required to file claim include the following:
- Date of Birth
- Last 4 digits of social security number
- Date card was lost or stolen
- Approximate time of incident
- Approximate amount of money or time on the lost card
- MetroCard Overcharged Support: Customers can avail support regarding overcharged Cards by calling the customer service center at 877-323-7433
Check Out The MTA Essential Customer Service Support
In order to avail assistance regarding MTA MetroCard, train reservations and trips, use the below mentioned helpline channels.
Contact Support: Call at
877-337-2017 then choose from below to be properly directed:
- Press "0" to repeat message
- Press "1" for Applications and Information
- Press "2" to Make a Reservation
- Press "3" to Change a Reservation
- Press "4" to Cancel a Reservation
- Press "5" to report Same-day Travel Problems
- Press "6" for Subscription Service
- Press "7" to reach the Automated System
- Press "8" to make Commendations, Complaints or Suggestions
New York City Roads: 311 E-ZPass Customer Service Center: 800-333-8655 MetroCard Direct Assistance: 877-323-7433