3 Stone Street, New York, NY 10004877-323-7433Monday to Friday between 9:00 a.m. to 5:00 p.m., except holidaysMetrocard service center is associated with Metropolitan Transportation Authority. The service center offers help regarding Metrocard used for traveling in Metropolitan buses. The service center offers help regarding card application, payments, and activation. Metrocard service center also offers help regarding card lost or stolen.
Metrocard Customer Service Number
(718) 330-1234MetroCard Overcharged Support
877-323-7433MetroCard Direct Assistance
877-323-7433Metrocard Serial Number Location
The 8-digit serial number is located
below the expiration date on the back of the MetroCard.