133 677The NSW (New South Wales) Service Centre, also known as the Service NSW service centre, operates as a registered agency or service office responsible for managing all government services under one roof. The agency boasts an official customer service department through which residents can access government services via telephone, online platforms, or in-person visits. These services encompass:
Driving and Transport Services
The NSW service agency facilitates the issuance of licenses for drivers and riders. Additionally, all vehicle registration and renewal services are handled by the agency's staff. Residents can contact the service office toll-free at
13 77 88 between Monday and Friday, from 7:00 a.m. to 7:00 p.m. (Sydney time). Furthermore, drivers or transponders can update personal and vehicle details, such as name changes, phone numbers, and vehicle registration, through the NSW transport service center. Special individuals can also apply or register for Special Mobility Vehicles through the NSW service center. The Service NSW agency facilitates the opening of Easy Toll tag accounts, requests for eMu and ERider passes, and applications for toll rebate and cashback schemes.
Passport & Visa Services
Residents of New South Wales can utilize the NSW service center to apply for new passports and visas, renew passports from overseas, report stolen or lost passports, and check visa types, applications, and requirements.
Legal and Police Services
The Service NSW security department handles criminal reports, domestic violence cases, jury services, court activities, emergencies, and firearm licenses. The agency provides individuals access to all legal and public services online to uphold law and order across the country.
Boating, Fishing, and Outdoors Services
Australians can apply for the registration and licensing of boats, maritime, paintball markers, and business permits, as well as wildlife licenses, recreational fishing, and various outdoor activities. The Service NSW service agency offers comprehensive service support for all the aforementioned services via phone, in-person visits, and online platforms.
Births, Relationships, and Death Records
The Service NSW customer service department maintains records of births, marriages, and deaths of registered individuals. Residents can apply for birth certificates, marriage certificates, and death certificates online or by physically contacting the service agency. For further information about the services and programs offered by the NSW service center, individuals
13 77 88 How to Contact NSW Department of Customer Service?
The NSW (New South Wales) Service Centre provides service support through a centralized department known as NSW customer service, functioning as a one-stop-shop for Australian Government services. All government services are recorded, maintained, and managed through the NSW customer service department. To contact the customer service team of the NSW agency, individuals can dial
13 77 88 and inquire about driver licenses, rider permits, plates, bonds, titles, birth, death, and marriage certificates, transport services, toll services, property registration, rental homes, law and order facilities, marine and boat services, hunting and wildlife permits, as well as health care and education services.
COVID-19 and Floods Helpline
The service support team of the Service NSW department is available at
13 77 88 24/7 to assist residents during emergencies.
Disaster Welfare Service Support
Residents can reach out to the Disaster department of NSW by calling
1800 018 444.
Translation and Interpreter Services
For translation services, individuals can contact
13 14 50. For interpreter services support, dial
13 77 88.
Mailing Service Address
Service NSW, GPO Box 7057, Sydney NSW 2001.info@service.nsw.gov.au.
Monday to Friday Between 7:00 a.m. and 7:00 p.m. (Sydney Time).Service Location Address (Street Address)
2-24 Rawson Place, McKell Building, Sydney NSW 2000.TTY Phone Support
Special assistance programs for persons with disabilities are operated via the helpline
133 677 . For hearing or speech impairment helpline numbers, individuals can refer to the official webpage of Service NSW
customer service.