877-690-5116The NYC (New York City) Transit service center is operated and owned by MTA (Metropolitan Transportation Authority), a transportation corporation providing bus and train services across New York. The service center is dedicated to offering assistance with ticket bookings, routine plans, fares, and travel-related inquiries. The services provided include the following:
Transport Service
Multiple transport services and amenities are provided to customers by the mentioned service center. These services include assistance with route planning, navigating planned work, and receiving real-time service updates.
Make an Appointment
Assistance is provided by the service center to
make appointments. Customers can select the service office to schedule an appointment.
Metro Card Support
The customer service center allows cardholders to report lost or stolen MetroCards. Clients can easily file a
lost or stolen claim online by providing personal details and incident information. Details required to file a claim include the following:
- Date of Birth.
- Last 4 digits of social security number.
- Date the card was lost or stolen.
- Approximate time of the incident.
- Approximate amount of money or time on the lost card.
Online Services by NYC(New York City) Transit Customer Service Center
NYC(New York City) Transit customer service center is committed to deliver multiple services and support through
online service portal . Customers can avail the below mentioned services by visiting the online support center.
- Apply for a Reduced-Fare MetroCard
- Report a Reduced-Fare MetroCard lost or stolen
- Report a problem with a Reduced-Fare MetroCard
- Report a problem with a full-fare MetroCard
- Apply for an Easy Pay Reduced-Fare MetroCard
- Request a non-gendered Reduced-Fare MetroCard
- Receive help with travel planning
- Sign up for EasyPay Xpress
- Get a delay verification