National Customer Service Center


The USCIS (NCSC) is the US center dedicated to US Citizenship and Immigration Services.

Citizenship

The center provides a range of support related to US Citizenship, including applications, study materials, educational programs, and much more. Assistance related to permanent citizenship as per the law is also offered at the center.

Green Card

The Green Card is meant for working or living in the United States permanently. The center provides a range of Green Card-related support, including applications, process and procedures, eligibility, replacement, and much more.

Forms

All form-related information, such as fees, online filling, mailing, documentation, etc., can be accessed under the Form tab by selecting the concerned category.

Non-USCIS Forms

These are certain forms related to visas, passports, and travel available at other government agencies and not from the USCIS.

In-Person Services

In-person services are only scheduled for applicants with tasks that cannot be done by phone or email, such as immigration status checking for work or travel, emergency traveling, etc. Get more details about the same by dialing 800-375-5283.

National Customer Service Center Near Me Location

Contact the service center using the following details:

National Customer Service Center

Address: Two Pershing Square, 2300 Main Street 4th Floor, Kansas City 64108
Service Desk: Call at 800-488-3111
E-mail: ncsccustomer.service@gsa.gov
Fax: Send queries or documents through fax at 816-926-6952

How to Talk to USCIS (NCSC)

Customer Service

The toll-free number 800-375-5283 or TTY 800-767-1833 is to be contacted for live assistance during Monday to Friday, 8:00 a.m. to 8:00 p.m. Eastern.

Outside the U.S

The support team can be reached at 212-620-3418.

Automated Help

For 24/7 automated help and support, a call should be made to 800-375-5283 or TTY 800-767-1833 to receive consultation in English or Spanish. Responses will be received either by email or links regarding questions.

Appointments

For in-person visits, appointments should be scheduled over the phone by dialing 800-375-5283.

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