(800) 225-5695 or
(212) 576-6600 New York Life Insurance Company stands as one of the largest life insurance providers in the United States, boasting an annual revenue exceeding $40 billion and a workforce of over 12,000 dedicated agents. The New York Life Service Center, a division of the New York Life Insurance Company, is tasked with addressing the claims, inquiries, and grievances of policyholders. Operating on a daily basis, the service center handles a substantial volume of client requests via telephone, inevitably leading to some wait times when contacting customer service experts. It is strongly recommended to utilize the
Online Registration, as most services are readily accessible through online accounts. The service center offers assistance to clients in the following capacities:
Expert Guidance Service
Arrangements can be made for meetings with service agents well-versed in financial matters, providing expert advice on which policies to pursue. These meetings can be conducted at a location convenient to the client.
Searching for Lost Policy
The service center aids in the retrieval of lost policies. In instances where policy benefits have not been disbursed to the rightful beneficiary, claims can be initiated by furnishing details pertaining to the deceased individual.
Filing Claims
In the wake of the passing of a loved one, crucial financial and legal decisions must be navigated. Customer service professionals are readily available to address any inquiries regarding the claims filing process, which has been streamlined for expediency.
Update Beneficiary Information
Current policyholders have the option to modify or add beneficiaries. Alternatively, customers can manage this task independently by registering for an online account and providing login credentials.
Updating Banking Information
Clients are encouraged to ensure the accuracy of account details provided to the Company. Secure one-time payments can be made, while arrangements for recurring payments and updates to banking information can also be facilitated.