The New York Life Virtual Service Center extends various facilities to customers in relation to financial plans, providing financial assistance and expert insurance guidance. Individuals with inquiries about the service center's policies or seeking general assistance can contact the service desk at
800-782-6212 during the operational hours of Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.
Policy Holders Assistance
For assistance, contact at
800-762-6212 during the calling hours of Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.
Annuities Login:For financial professional login, navigate to > NY Life Investment's website > Annuities > Login. For queries and assistance, call at
1 (800) 225-5695 between 9:00 a.m. to 7:00 p.m. EST, Monday through Friday.
File a Life Insurance Claim
To report the death of a policy holder or file a life insurance claim, visit the Company website > report a death > start a claim.
Update Beneficiary Info
Current policy owners seeking to update/change beneficiaries can utilize the Virtual Service Center. Access this facility by visiting the Company website > report a death > Update Beneficiary Info.
Search for a New Policy
For assistance in finding a new policy or locating unclaimed funds, initiate the process on the Company's website > claims > search for a policy.
Make an Insurance Company Payment
To commence the process of making an insurance payment, call at
1 (800) 225-5695.
New York Life Securities
To explore features of New York Life securities, visit the Company website > virtual service center > NY Life Securities.
Retirement Plan Services
Avail Retirement Plan Services by visiting the relevant section on the NY Life website.
Investments Login
The service center offers a diverse range of investment products and solutions. Existing investors can access shareholder login by visiting the New York Life Investments website > info > account > MainStay Accounts Login and e-Delivery.
MainStay Mutual Funds
Learn more about MainStay Mutual Funds by visiting the dedicated section on the New York Life website.
New York Life Virtual Service Center
NYLIFE Securities LLC P.O. Box 796. New York, NY 10159-0796.
1 (800) 225-5695 Monday to Friday 9:00 a.m. to 7:00 p.m. EST, 9:00 a.m. to 7:00 p.m. EST
New York Life Virtual Background
Call at
1-800-225-5695 or
+1-212-576-6600 toll number alternative.(9:00 a.m. to 7:00 p.m. ET, Monday through Friday)