New York Life Virtual Service Center

The New York Life Virtual Service Center extends various facilities to customers in relation to financial plans, providing financial assistance and expert insurance guidance. Individuals with inquiries about the service center's policies or seeking general assistance can contact the service desk at 800-782-6212 during the operational hours of Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.

Policy Holders Assistance

For assistance, contact at 800-762-6212 during the calling hours of Monday through Friday from 8:30 a.m. to 5:30 p.m. EST.

Annuities Login:
For financial professional login, navigate to > NY Life Investment's website > Annuities > Login. For queries and assistance, call at 1 (800) 225-5695 between 9:00 a.m. to 7:00 p.m. EST, Monday through Friday.

File a Life Insurance Claim

To report the death of a policy holder or file a life insurance claim, visit the Company website > report a death > start a claim.

Update Beneficiary Info

Current policy owners seeking to update/change beneficiaries can utilize the Virtual Service Center. Access this facility by visiting the Company website > report a death > Update Beneficiary Info.

Search for a New Policy

For assistance in finding a new policy or locating unclaimed funds, initiate the process on the Company's website > claims > search for a policy.

Make an Insurance Company Payment

To commence the process of making an insurance payment, call at 1 (800) 225-5695.

New York Life Securities

To explore features of New York Life securities, visit the Company website > virtual service center > NY Life Securities.

Retirement Plan Services

Avail Retirement Plan Services by visiting the relevant section on the NY Life website.

Investments Login

The service center offers a diverse range of investment products and solutions. Existing investors can access shareholder login by visiting the New York Life Investments website > info > account > MainStay Accounts Login and e-Delivery.

MainStay Mutual Funds

Learn more about MainStay Mutual Funds by visiting the dedicated section on the New York Life website.

New York Life Virtual Service Center

NYLIFE Securities LLC P.O. Box 796. New York, NY 10159-0796.
1 (800) 225-5695
Monday to Friday 9:00 a.m. to 7:00 p.m. EST, 9:00 a.m. to 7:00 p.m. EST

New York Life Virtual Background

Call at 1-800-225-5695
or +1-212-576-6600 toll number alternative.(9:00 a.m. to 7:00 p.m. ET, Monday through Friday)

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Contact New York Life Virtual by Scanning this QR Code

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