PA Unemployment Service Center

• PA Unemployment Customer Service Line (Office Phone Number)

  Assistance regarding filed claims or eligibility for UC benefits can be obtained by calling 888-313-7284 during Monday to Friday: 8:00 a.m. to 4:00 p.m.

• For TTY/TDD Support

  Individuals with disabilities can contact the UC service center for benefits at 888-334-4046 (toll-free).

• Videophone Service for ASL Users

  ASL users seeking support regarding UC benefits and programs, including Pandemic Unemployment Assistance (PUA), can dial 717-704-8474 on Wednesdays and Fridays from 8:00 a.m. to 4:00 p.m.
• The service office of UC is located at 1316 State St, Erie, PA 16501.

• Employer UC Services

  Employers can contact the UC service center for UC-related queries, eligibility, application forms, wages, and credit queries by calling 833.728.2367 from Monday to Friday: 8:00 a.m. to 4:00 p.m. ET.

• UC Tax Support

  For UC Tax-related inquiries and issues, dial 866-403-6163. The service line is open from Monday to Friday from 8:00 a.m. to 4:30 p.m. ET.

• UC Live Chat Service

  Live chat agents of the UC service center are available from Monday to Friday from 7:00 a.m. to 6:00 p.m.
• Requests and queries related to Pandemic Unemployment Assistance (PUA) should be sent via email to ucpua@pa.gov. Pandemic Emergency Unemployment Compensation (PEUC): uchelp@pa.gov

PA Unemployment Serving Ticket Number

PAULA Virtual Assistance (General Questions)

1-833-755-0882
Weekly Claims Filing: 888-255-4728 /Español: 877-888-8104

Change Payment Method/track a Lost Payment

877-869-1956

U.S. Bank ReliacardOpens/Debit Card Account Questions

888-233-5916

PA Unemployment Compensation Service Center

1316 State St, Erie, PA 16501
UC and General Questions: 888-313-7284
Monday to Friday from 8:00 a.m. to 4:00 p.m. (EST)
UCHelp@pa.gov

PA Unemployment Service/Referee Office Locations Near Me

Altoona UC Service office

Service office Address: 1101 Green Avenue Altoona PA 16601-3483
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046

Duquesne UC Service Center

Service office Address: 14 North Linden Street Duquesne PA 15110-1067
Local: 412-267-1315
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046

Erie UC Service Center

Service office Address: 1316 State Street Erie PA 16501-1978
Local: 814-871-4311
Toll-Free: 888-313-7284

Indiana UC Service Center

Service office Address: 630 Kolter Drive Indiana PA 15701-3570Local: 724-599-1250
Toll-Free: 888-313-7284
TTY Toll-Free: 888-334-4046

Scranton UC Service Center

Service office Address: 30 Stauffer Industrial Park Taylor PA 18517-9625
Local: 570-565-3048
Toll-Free: 888-313-7284
TTY Local: 570-562-4871
TTY Toll-Free: 888-334-4046

Bethlehem Referee Office
Service office Address: 224 Nazareth Pike, Bethlehem, PA 18020-9498
610-746-3804
ra-li-ucbr-Bethlehem@pa.gov

Bristol Referee Office

Service office Address: 1250 Veterans Hwy, Suite G-13, Bristol, PA 19007-2599
267-550-9578
ra-li-ucbr-Bristol@pa.gov

Erie Referee Office

Service office Address: 3100 Lovell Place, Erie, PA 16503-2620
814-871-4638
ra-li-ucbr-Erie@pa.gov

Franklin Referee Office

Service office Address: 429 13th Street, Suite 1, Franklin, PA 16323-1397
814-437-4103
ra-li-ucbr-OilCity@pa.gov

Greensburg Referee Office

Service office Address: 144 N. Main Street, Suite 1B, Greensburg, PA 15601-4497
724-858-3930
ra-li-ucbr-Greensbur@pa.gov

Harrisburg Referee Office

Service office Address: 651 Boas Street, Room 402, Harrisburg, PA 17121-0751
717-214-4300
ra-li-ucbr-Harrisbur@pa.gov

Hermitage Referee Office

Service office Address: 1621 Dutch Lane, Suite 103, Hermitage, PA 16148
724-962-6092
ra-li-ucbr-Sharon@pa.gov

Johnstown Referee Office

Service office Address: 319 Washington Street, Suite 226, Johnstown, PA 15901
814-533-2381
ra-li-ucbr-Johnstown@pa.gov

King of Prussia Referee Office

Service office Address: 100 Ross Road, Suite 210, King of Prussia, PA 19406-2110
484-250-7120
ra-li-ucbr-King@pa.gov

Lancaster Referee Office

Service office Address: 29 East King Street, Suite 101, Lancaster, PA 17602-2852
717-299-7554
ra-li-ucbr-Lancaster@pa.gov

Philadelphia Referee Office

Service office Address: 801 Market St., Suite 4027, Philadelphia, PA 19107-3119
215-560-2845
ra-li-ucbr-Philadelp@pa.gov

Pittsburgh Referee Office

Service office Address: 301 5th Avenue, Suite 340, Pittsburgh, PA 15222
412-565-5388
ra-li-ucbr-Pittsburg@pa.gov

Reading Referee Office

Service office Address: 625 Cherry Street, Room 243, Reading, PA 19602-1152
610-378-4100
ra-li-ucbr-Reading@pa.gov

Scranton Referee Office

Service office Address: 1016 Pittston Avenue, Suite 300, PNU/PNCC Building, Scranton, PA 18505-4109
570-963-4658
ra-li-ucbr-Scranton@pa.gov

Springfield Referee Office

Service office Address: 760 W Sproul Rd, Ste 300, Springfield, PA 19064-4004
610-938-9472
ra-li-ucbr-Springfie@pa.gov

Wilkes Barre Referee Office

Service office Address: 8 W. Market Street, Suite 310, Wilkes Barre, PA 18701-1816
570-301-1520
ra-li-ucbr-WilkesBar@pa.gov

Williamsport Referee Office

Service office Address: 208 W. Third Street, Suite 201, Williamsport, PA 17701-6477
570-327-3539
ra-li-ucbr-Williamsp@pa.gov

The PA Unemployment Service Center administers unemployment programs and benefits designed to aid unemployed individuals, including youth, disabled persons, senior citizens, and others in need within Pennsylvania. Operating under the supervision of the Pennsylvania Government, the service center provides assistance to those facing job loss due to various circumstances. The benefits offered include:

• Unemployment Compensation (UC)

  The UC program provides temporary financial support to individuals who have lost their jobs due to misunderstandings, no fault, or other reasons. Eligible individuals can receive financial assistance from the Pennsylvania Government for a limited period to support their families. To inquire, contact 888-313-7284.

• Pandemic Emergency Unemployment Compensation (PEUC)

  This program allows employees and individuals to receive extended benefits for 13 weeks in addition to regular unemployment benefits.

• Extended Benefits (EB) Program

  An additional Unemployment Compensation benefit is provided to qualified employees during the "Extended Benefit Period" throughout Pennsylvania.

• Pandemic Unemployment Assistance (PUA)

  Intended for individuals unemployed due to the current Covid-19 pandemic, this benefit is valid for 79 weeks. For support or assistance, dial 855-284-8545.