Pacific Gas & Electric (PGE)
Electricity and natural gas services are provided to consumers by Pacific Gas & Electric (PGE), a utility company. Utility facilities are offered to residential, commercial, and business consumers. Assistance regarding services and plans can be sought by calling
(800) 743-5000. Operational hours for the residential customer service center are Monday to Friday, 7:00 a.m. to 9:00 p.m., and Saturday, 8:00 a.m. to 6:00 p.m. The service representative can be contacted by consumers to avail the needed assistance.
24-hour Power Outage Information Center
The outage center is operated around the clock by the company to provide outage information to consumers. To obtain information about potential power outages in the area, the center can be reached at
1-800-743-5002. Power outages are caused by emergency situations or extreme weather conditions. Text alerts about power outages are also provided by the service center.
Power Shutoff
Information about power shutoff is provided in advance by PGE utility company. Consumers receive notifications through registered emails and phone numbers regarding shutoff services. Phone numbers can be registered by calling
866-743-6589.
Start or Stop Service
Consumers are allowed by the company to easily start or stop a service. Whether moving out of an area or coming to live in a new one, start or stop services can be availed by consumers. Assistance can be sought by calling
1-877-743-4112.
Help Page
All needed assistance to customers is provided by the PGE Company through the
Help Page. Assistance regarding bill payment, alerts, appointments, energy usage, etc., is offered on the support page.
Pacific Gas & Electric Service Office
Customer Service Office
800 W 2nd St, Antioch, CA 94509
(800) 743-5000 Customer Service Center
998 Murrieta Blvd, Livermore, CA 94550
(800) 743-5000 PG&E Livermore Training Center
7205 National Dr, Livermore, CA 94550
(925) 606-2525 PG&E Company
24300 Clawiter Rd, Hayward, CA 94545
(800) 743-5000 Energy Saving Programs
Energy-saving programs are offered to consumers by the utility company under residential and commercial categories. The adoption of an energy-saving plan allows consumers to save on monthly utility bills. Tips and plans provided by the company aid in saving energy, including suggestions for using better, brighter lighting choices, adopting effective construction models, and utilizing other energy-efficient tools. Customers can check highlights of the energy-saving program online and avail assistance by visiting the
Saving Program webpage.
Service Center Support
Business Customer Service Center
Monday to Friday, 7:00 a.m. to 6:00 p.m.
1-800-468-4743 Agricultural Customer Service Center
Monday to Friday, 7:00 a.m. to 6:00 p.m
1-877-311-3276 Solar Customer Service Center
Monday to Friday, 8:00 a.m. to 5:00 p.m.
1-877-743-4112