To establish contact with PG&E (Pacific Gas and Electric Company) for residential and commercial energy services, including addressing power outages or shutdowns, customers can reach out to the customer service office through the
Contact Us page or by making a direct call using the provided contact details. Messages and comments related to concerns can be communicated to PG&E through the contact form.
In case of emergencies such as natural gas leakages, dial
9-1-1, or for downed power lines, call
1-800-743-5000. For general support or inquiries regarding PG&E services, contact
415-973-1000.
Customer Service Office Location
PG&E (Pacific Gas and Electric) is situated at 6537 Foothill Blvd, Oakland, CA 94605, or can be visited at 1425 Clay St, Oakland, CA 94612.
24-hour Power Outage/Shut Offs
Report residential power outages or shutdowns by calling
1-800-743-5002 . For support in other languages, dial
1-877-660-6789 (English or Espanol) during business hours: Monday to Friday: 7:00 a.m. to 9:00 p.m., Saturday: 8:00 a.m. to 6:00 p.m., and Sunday and after hours: 24/7 (emergencies and automated services).
Book/ Schedule Appointments
To schedule an appointment at the service office, contact
831-646-3932 or
1-800-743-5000 .
TTD/TTY
Individuals with disabilities can utilize special service helpline via
7-1-1 or
1-800-652-4712 for reporting concerns.
Agricultural Service Center
To report agricultural power outages/shutdowns, contact a representative at
1-877-311-3276 during Monday to Friday, 7:00 a.m. to 6:00 p.m.
PG&E Energy Centers
For professional training programs and inquiries, email at
Energycenters@pge.com.
Business Service Center
Businesses utilizing PG&E (Pacific Gas and Electric) services can reach out via call at
1-800-468-4743 during Monday to Friday: 7:00 a.m. to 6:00 p.m.
Solar Service Center
PG&E (Pacific Gas and Electric) offers solar services and solutions to customers. For questions, dial
1-877-743-4112 during the mentioned hours: Monday to Friday, 8:00 a.m. to 5:00 p.m.
Near Me Locations
Find the
Nearby Service Centers for power and gas services using the provided path.
Payment Centers In Oakland
ACE CASH EXPRESS STORE NUMBER 4076
2700 SAN PABLO AVENUE, OAKLAND, CA 94612
(510) 891-9466 Monday to Friday: 9:00 a.m. to 6:00 p.m., Saturday: 9:00 a.m. to 5:00 p.m. & Sunday: CLOSED
NEW OAKLAND PHARMACY
388 NINTH STREET, SUITE 108 (CASH PAYMENTS LIMITED TO $500 MAX), OAKLAND, CA 94607
(510) 763-3282 Monday to Sunday: 10:00 a.m. to 3:00 p.m.
SELF HELP FCU
1432 7TH STREET, OAKLAND, CA 94607
(877) 369-2828 Monday to Thursday: 9:00 a.m. to 5:00 p.m., Friday: 10:00 a.m. to 6:00 p.m., Saturday & Sunday: CLOSED
CA CHECK CASHING - CASH ONLY
5101 TELEGRAPH AVE, OAKLAND, CA 94609
(510) 547-0859 Monday to Thursday: 10:00 a.m. to 6:00 p.m., Friday: 9:00 a.m. to 7:00 p.m., Saturday: 10:00 a.m. to 4:00 p.m. & Sunday: CLOSED
SHOPPERS MARKET
2101 23RD AVENUE, OAKLAND, CA 94606
(510) 536-5270 Monday to Friday: 8:30 a.m. to 10:00 p.m., Saturday: 8:30 a.m. to 10:00 p.m. & Sunday: 8:30 a.m. to 10:00 p.m.
ACE CASH EXPRESS STORE NUMBER 4078
3229 INTERNATIONAL BOULEVARD, OAKLAND, CA 94601
(510) 533-1772 Monday to Friday: 8:00 a.m. to 8:00 p.m., Saturday: 8:00 a.m. to 7:00 p.m. & Sunday: 10:00 a.m. to 3:00 p.m.
Special Service Contacts
Whenever you call, ask for translation services, before you proceed: