Customers seeking assistance from the City of Phoenix water service department customer care can reach out by calling
(602) 262-6251 during Monday to Friday, 8:00 a.m. to 5:00 p.m.
H2o Hotline
In case of emergencies, contact the H2O hotline by phone at
(602) 261-8000.
Utility Bill Payment
To resolve utility bill payment issues, contact the service center by dialing
602-262-6251 or fill out the
Billing contact form and select the appropriate option from the footer, such as Billing or Payment, Sewer, Water Quality, Leak reporting, etc.
Report Outage
Contact the service department at
(602) 262-6251 or
(602) 261-8000 to report water outages.
Sewer Service Issues
To address issues associated with sewer backups and overflows, such as grease or oil in drains, build-ups, overflowing manholes, cockroaches, etc., contact the service center at
602-262-6691 between 6:00 a.m. to 2:30 p.m., Monday through Friday. After 2:30 p.m. and on weekends or holidays, call
602-261-8000.
Water Leak
Visit the Water Leak Support page to report concerns by filling out the report form with contact information, location, and details.
Start/ Stop/ Transfer
To request water start/stop or transfer services, individuals can register an online account at
PHX at Your Service account and proceed with the request. Alternatively, they can continue as a guest to begin.
Water Service Tax
To inquire about service or excise tax charges (water, wastewater, and solid waste), individuals can download a PDF document with all the details from the water services page.
Draining and Backwashing
Individuals must note that draining and backwashing should be carried out in accordance with the rules set by the water department. Any illegal actions may result in a fine of
$2,500 and imprisonment of up to six months.
The List of Service Center Locations of Phoenix Water Service Center Assistance Near Me to Repair
Arizona
Phoenix Water Services Department
200 W Washington St, Phoenix, AZ 85003, United States
+1 602-262-6251 Monday to Friday 8:00 a.m. to 5:00 p.m.
City of Phoenix Water Customer Service Center
610 E Baseline Rd c, Phoenix, AZ 85042, United States
+1 602-262-6251 Monday to Friday 8: 30 AM - 5:00 p.m.
Phoenix Water Solutions
4831 S 35th Pl #2, Phoenix, AZ 85040, United States
+1 602-445-6161 Monday tO friday 7:00 a.m. to 8:00 p.m.
City of Phoenix Water Service
6544 W Thomas Rd #19, Phoenix, AZ 85033, United States
+1 602-262-6011 Arizona Water Co
3805 N Black Canyon Hwy, Phoenix, AZ 85015, United States
+1 602-240-6860 Monday to Friday 7:45-11:45:00 a.m., 12:30-4:30 p.m.
Water Resources
108 N 40th St, Phoenix, AZ 85034, United States
+1 602-286-8663 Bills Service Center
6702 W Indian School Rd, Phoenix, AZ 85033, United States
+1 623-846-5375